Inside Sales Representative

2 weeks ago


Ephrata, Washington, United States Marson and Marson Lumber Full time
Role Statement:
  • In-branch, store-based and primarily responsible for serving existing account customers. Secondarily responsible for serving walk-in customers, cash customers, DIY enthusiasts, and homeowners for project-based sales.
  • Manage the sales process for customers from start to finish: identify leads, negotiate deal phases, and handle the closing process.
Location:
  • This role will be based at our store. Remote work is not an option for this position.
Outcomes for Success:
  • Identify and cultivate potential customers and deliver effective sales presentations.
  • Establish relationships with potential customers, understand their needs, and offer customized solutions.
  • Develop and maintain strong relationships with existing customers, ensuring their needs are met promptly.
  • Consult with customers to determine their requirements and prepare design information, specifications, estimated costs, and building timeframes.
  • Generate estimates and handle all quotes, purchase orders, invoices, etc. while following Quote Management Guidelines.
  • Achieve optimal gross margin on all sales.
  • Address customer service issues such as returns, exchanges, refunds, and credits.
  • Collaborate with yard, store, and office staff to ensure smooth execution of sales orders for an exceptional customer experience.
  • Manage special orders and tasks.
  • Support the credit department to meet all credit requirements.
  • Effectively communicate with customers and internal team members.
  • Maintain and expand current customer base.
  • May be assigned additional duties.
Wages:
  • Starting wages will be determined based on experience and education.
Benefits:
  • Benefits eligibility will be based on employment status and plan rules (subject to change).
  • - Medical
  • - Dental
  • - Vision
  • - Company-paid and voluntary Life + AD&D
  • - 401k with company match
  • - Vacation
  • - Sick leave
  • - Holiday pay
  • - Employer-provided Personal Protective Equipment
  • - Additional employee engagement benefits
Why Choose TAL Building Centers?
  • Located in Vancouver, Washington, TAL Building Centers is a family-owned company dedicated to enhancing communities.
  • At our centers across the Pacific Northwest, we offer innovative building solutions and exceptional customer guidance for professionals and homeowners.
  • Our Mission: Building Better Communities
  • Our Core Values:
    • We Are the Guide
    • We Are Courteous
    • We Are Ambitious
    • We Are Accountable
    • We Are Safe
  • Join TAL for more than just a job. It's a chance to contribute to something greater. Seize the opportunity to shape a brighter future together.
Requirements:
  • Minimum education: High School diploma or equivalent
  • 1-2 years of sales experience, preferably in the building or construction sector
  • Ability to work collaboratively and communicate effectively
  • Understanding of contractor sales processes
  • Proficiency in Microsoft Office and Point of Sale Programs
Physical Requirements:
  • This role is mainly sedentary, but some filing is involved.
  • May need to lift files, bend, stand on a stool, etc.
  • Occasional exertion of up to 20 pounds of force.
  • Sedentary work with occasional standing or walking.
  • May require occasional lifting up to 80 pounds or a negligible amount of force constantly.
Compensation Details:
  • Hourly Wage

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