HVAC Counter Sales Service Associate

1 week ago


Fairfield, California, United States G-A-P Supply Corp Johnstone Portland Full time
:

WHO WE ARE

Johnstone Supply - The Founders Group is a 3rd generation family-owned leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate across 5 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry's most respected catalog (available in both digital and online) featuring more than 80,000 quality parts, supplies and equipment.

SCHEDULE

Monday - Friday 8:00am - 5:00pm

SALARY RATE

Salary: $26- $27 / hour DOE

IDEAL CANDIDATE

  • Someone who demonstrates a genuine passion for helping customers and ensuring their needs are met.
  • Can effectively communicate product features, benefits, and usage to customers.
  • Excellent verbal communication skills with a friendly approachable demeanor.
  • Works collaboratively with colleagues and other team members to ensure a smooth operation at the counter.
  • Thrives in a fast-paced retail environment and can adapt to changing customer needs.
  • Prioritizes duties to ensure prompt and effective service.
  • Familiarity with point-of-sale (POS) systems and other relevant technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Answer incoming telephone calls and greet customers. Handle multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.
  • Assist customers in making product selections by asking questions and actively listening to identify customer needs.
  • Assist with the system or product troubleshooting and answer technical questions.
  • Identify alternate or substitute products to meet customer needs.
  • Research and source products for customers using various tools, including point-of-sale computer systems, catalogs, websites, JXI, and industry and store contacts.
  • Enter sales orders into a point-of-sale computer system for invoicing or cash payments.
  • Process customer returns and warranties following company guidelines.
  • Follow up on all customer requests for information, quotes, alternative parts, and delivery dates.
  • Proactively communicate with customers about any expected delays or issues with their orders.
  • Develop good working relationships and rapport with customers. Greet regulars by name.
  • Maintain the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.
  • Resolve customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.
  • Follow company pricing and credit guidelines.

BENEFITS

  • Paid Vacation / Holidays / Sick Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company paid Life Insurance
  • Company paid Long-Term Disability Insurance
  • Flexible Spending Account for Medical and Dependent Care
  • Health Savings Account with generous company contribution
  • 401(k) Plan with generous company match

Requirements:

QUALIFICATIONS AND EXPERIENCE

  • Requires a high school diploma or general education degree GED and experience and/or training in the HVAC/R industry.
  • Must have experience as a sales and service associate.
  • Excellent verbal communication skills (in-person and phone).
  • Proactively communicating (both verbal and written) to establish mutual respect and understanding.
  • Skill in using point-of-sale computer systems.

Compensation details: 26-27 Hourly Wage

PI1c5507a50e



  • Fairfield, California, United States Johnstone Supply Full time

    Job Type Full-time Description WHO WE ARE Johnstone Supply - The Founders Group is a 3rd generation family-owned leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate across 5 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service,...

  • Manager Sales

    7 days ago


    Fairfield, California, United States Schomp Automotive Group Full time

    Fairfield Automotive has recently inaugurated a new Volkswagen Dealership in California, embodying values such as competitiveness, adaptability, unwavering ethics, collaboration, and empathy. This new establishment, located in Northern California, boasts state-of-the-art facilities for both employees and guests, promising limitless growth opportunities. The...


  • Fairfield, California, United States Rexelha Full time

    01-Mar-2022 ** Territory Sales Manager - Thomastown/Fairfield** IES Thomastown, VIC, AU International leader in electrical wholesale Genuine opportunities for career progression and professional development Long-term and stable full-time, permanent opportunity Rexel Australia is a market leader serving commercial, industrial, residential and retail...

  • Part-time Associate

    1 week ago


    Fairfield, California, United States Smart & Final Full time

    Smart & Final JobID: 16420 [Retail Cashier / Checker / Team Member] As a Cashier Associate at Smart & Final, you'll: Operate cash register; Process customer transactions accurately; Provide excellent customer service; Assist with stocking shelves; Maintain cleanliness of store; Handle customer inquiries and complaints...Hiring Immediately >>


  • Fairfield, California, United States Raytheon Technologies Corporation Full time

    Date Posted: Country:United States of AmericaLocation:HCA 09: Mission Sys (Propulsion) 3530 Branscombe Road , Fairfield, CA, 94533 USA Position Role Type:Onsite. Are you ready to take your logistics career to the next level? Collins A Materials, Associate, Team Lead, Team Leader, Leadership, Operations, Manufacturing, Business Services


  • Fairfield, California, United States Chevron Full time

    At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude.The perfect fit for our...


  • Fairfield, California, United States NorthBay Health Full time

    At NorthBay Health the Nutrition Associate II (NA II) warmly greets and welcomes patients, responds to their questions and guides them through the food and nutrition meal ordering process. She/he interacts respectfully with the patient and/or patient's representative to obtain and record accurate and complete information regarding meal/food preferences. The...


  • Fairfield, California, United States Turning Point Community Programs Full time

    Turning Point Community Programs is seeking a Behavioral Health Associate I for our Transitional Support Services Solano/Fairfield program in Fairfield. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and...

  • Key Holder

    1 week ago


    Fairfield, California, United States Comoto Full time

    Company DescriptionTotal compensation: $ $21.50 / hour Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium...


  • Fairfield, California, United States NorthBay Healthcare Full time

    0 suggestions are available, use up and down arrow to navigate them WERE SENDING YOU TO AN EXTERNAL SITE TO APPLY Please verify the following information to apply to this job I am not a bot I am eligible to work in the United States Email By clicking Continue, I agree to CareerBuilders WERE SENDING YOU TO AN EXTERNAL SITE TO APPLY Please verify the...


  • Fairfield, California, United States LL Flooring Full time

    LL Flooring JobID: 86558 [Store Supervisor] As a Store Manager In Training at LL Flooring, you'll: Manage daily operations of retail store; Train and supervise sales team; Ensure excellent customer service; Monitor inventory and order supplies; Analyze sales data and develop strategies to increase revenue; Implement marketing campaigns to promote...


  • Fairfield, California, United States Full Spectrum Search Group Full time

    Job Description Job Description Regional Direc tor of Operations – Home HealthFull Spectrum Search Group is a full-service healthcare recruiting agency specializing in long-term care leadership and healthcare administration. At Full Spectrum, our team of healthcare recruiters is dedicated to bringing exceptional operators and candidates together.We are...

  • Contracts Clerk II

    7 days ago


    Fairfield, California, United States Schomp Automotive Group Full time

    Job Description: Location: 2399 Auto Mall Parkway, Fairfield, CA 94533 Employment Type: Full Time Position Type: Hourly Pay Range: $ $33.00 per hour Essential Duties and Responsibilities The Billing Specialist is responsible for posting day-to-day car deals into the DMS system, ensuring accurate allocations of the transactions into the General Ledger;...


  • Fairfield, California, United States Kaiser Permanente Full time

    : Job Summary: Health Education Assistants maintain daily operation of the health education center and programs. They provide program support and assistance to the department, internal and external customers. They assist members, physicians, staff, instructors and community members in utilization of health education services, patient resources, and online...


  • Fairfield, California, United States California Lifestyle Foundation Full time

    At California Lifestyle Foundation, our dedicated team is deeply committed to making a positive impact on our community. We're looking for a Client Event Trainee to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to support...


  • Fairfield, California, United States Agility Recruiting Full time

    The Director of Operations is responsible for developing and executing operational strategies across all manufacturing facilities.Key Responsibilities:Coordinate production volumes and responsibilities across all locations.Launch and monitor processes and methods to ensure high quality and cost-efficiency.Control and evaluate data related to cost-efficiency,...


  • Fairfield, California, United States Solano County Office of Education Full time

    About the Employer The Vision of the Solano County Office of Education (SCOE) is to prepare students to learn, grow, thrive, and achieve lifelong success. The Mission is promoting equity and excellence by working with our school districts and community partners to create opportunities that address the needs of every student. Job Summary Under general...


  • Fairfield, California, United States Travis Unified School District Full time

    Job Summary Under the general supervision of the Director of Specialist Education, provides assessment, consultation and/or treatment to students with mental, physical, and developmental disabilities who qualify for occupational therapy services; provides consultation and training to staff and parents regarding occupational therapy needs; and performs...

  • Systems Engineer II

    7 days ago


    Fairfield, California, United States Northbay Healthcare Group Full time

    At NorthBay Health this position is responsible for administering and maintaining assigned systems in a 24x7 high availability environment. Assigned systems may include the public and private network infrastructure and security considerations related to all associated components. The incumbent works as part of a team that is responsible for the design,...


  • Fairfield, California, United States FPI Management, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionMultifamily Property ManagementJob Description• Property Name: Dover Woods Senior Apartments • 2801 Dover Ave, Fairfield, CA 94533, USA • Full-Time • Unit Count: 200The Leasing Consultant is the community's sales representative and is responsible for interacting with residents (potential and existing)...