Assistant General Manager

2 weeks ago

Dallas, Texas, United States AMIRI Full time

Purpose & Objective

AMIRI is looking for a talented Assistant General Manager for its upcoming NorthPark Center location This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following:

Exceptional Customer Service

Commitment to Employee Development & Teambuilding

Health & Safety Compliance

Inventory Control

Detail-Oriented in-Store Operations

Working alongside and reporting to the General Manager, the AGM will be a strong and charismatic leader who thrives building relationships with both internal and external parties. The AGM will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition. Our ideal AGM knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may be

Duties of the AGM at AMIRI include, but are not limited to:

  • Maintain an active and participatory role on the selling floor, working with and developing the team.
  • Analyze store metrics – including sales, inventory levels, drop schedules, etc.
  • Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
  • Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day
  • Provide accurate and detailed reports to relevant parties.
  • Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
  • Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
  • Monitor the monthly Client Management database and reporting.
  • Keen understanding of relevant retail KPIs.
  • Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
  • Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
  • Promote a polished, professional, and positive work environment that fosters integrity & transparency.
  • Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
  • Provide meaningful support across all departments to facilitate community events/product launches/etc.

    Knowledge, Skills, and Ability Requirements:
    • 3+ years progressively responsible retail leadership experience.
    • Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
    • Experience leading retail teams in a fast-paced environment.
    • Demonstrated ability to foster a customer-service focused environment.
    • Ability to multi-task with ease.
    • Proficiency with the full Office platform.
    • Brand awareness highly preferred.

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