Dynatrace Application Monitoring Engineer

2 weeks ago


SaintBrieuc, Bretagne, United States nTech Workforce Full time

Title:
Dynatrace Application Monitoring Engineer

Location:
Fairfax, VA

Duration: 12 Months Contract to Hire


Candidates residing in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas are encouraged to apply.


Job Description:

Terms of Employment

  • 12-Month Contract-to-Hire
  • This position is fully remote.

Overview

  • We are currently seeking a skilled Dynatrace Application Performance Monitoring Engineer (APM) to enhance observability across our cloud and hybrid environments. The APM engineer will be responsible for implementing a monitoring system that intelligently tracks client systems' application and infrastructure performance. The ideal candidate will have extensive experience with Dynatrace SaaS, transitioning from Managed to SaaS, APM, DQL, logs on Grail, and creating dashboards for critical business processes, ideally utilizing Dynatrace Business Events.

Responsibilities

  • Design dashboards for critical business processes using Dynatrace dashboards and/or Dynatrace Business Events on SaaS.
  • Support the migration from Dynatrace Managed to Dynatrace SaaS/Azure.
  • Leverage Dynatrace expertise to develop performance monitoring tool alerts, dashboards, and data trend analysis for infrastructure and application performance monitoring.
  • Assist in enhancing Technical Operations Center event management and systems monitoring capability by utilizing Dynatrace infrastructure and application performance monitoring.
  • Establish and maintain end-to-end performance monitoring with Dynatrace for applications, workloads, and environments.
  • Facilitate event management and analytics to tackle event triage and resolution.
  • Manage the infrastructure, processes, and automation for observability of critical assets aligning with business objectives.
  • Analyze performance data, address negative performance trends, and identify root causes.
  • Collect application data and diagrams, offer insights on monitoring thresholds, suggest monitoring KPIs and SLAs, and provide infrastructure recommendations for monitoring tools.
  • Integrate various system alerts to deliver a cohesive monitoring solution.
  • Utilize customer service skills to handle tasks efficiently and organize data for integration into an enterprise monitoring solution.

Required Skills & Experience

  • Bachelor of Science in Engineering (or equivalent) and 8 years of experience in overseeing software systems and applications.
  • 5+ years of Dynatrace experience, including synthetic URL monitoring, agent installation, APIs, performance monitoring alerts, dashboards, and data analysis.
  • 3+ years of experience with Dynatrace SaaS, DQL, and Logs on Grail.
  • Proficient in creating Dynatrace dashboards for business processes, with a preference for using Dynatrace Business Events.
  • Experience in transitioning from Dynatrace Managed to SaaS.
  • Knowledge of monitoring thresholds, performance KPIs, SLAs, and organizing data for enterprise monitoring solutions.
  • Deep understanding of enterprise log analysis frameworks.
  • Experience with cloud monitoring in AWS or Azure.
  • Familiarity with Jira, ServiceNow, or similar tools.
  • Strong verbal and written communication skills.
  • Ability to identify automation opportunities and enhance processes.
  • Analytical and strategic thinker.

Preferred Skills & Experience

  • ITIL Foundations v3 certification within 180 Days.
  • Dynatrace certification.
  • Dynatrace SaaS in Azure.
  • Dynatrace Business Events.
  • Experience with Dynatrace and ServiceNow integration.
  • Azure cloud tools, scripting, and monitoring knowledge.
  • Understanding of automation, DevOps, CI/CD, & IaC tools and practices: Terraform, Jenkins, Git, Ansible, API Integration.

Sincerely,
Preetam Raj
Team Lead, Talent Acquisition
nTech Workforce Inc.



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