Enterprise Systems and IT Service Support

1 week ago

Libertyville, Illinois, United States American Cybersystems Full time
This job was posted by : For more information, please see: Innova Solutions is immediately hiring for an Enterprise Systems and IT Service Support

Position Type:
Contract

Duration- 12 Months

Location- *Libertyville, IL

As an Enterprise Systems and IT Service Support Lead, you will:


Responsible for understanding and supporting the integration between Enterprise IT Systems and Site Manufacturing, Laboratory IT Systems and Data Analytics.

This role will support the successful operation of manufacturing and business functions of the Libertyville Facility through interaction with internal team members, Enterprise IT peers and higher-level customers as well as external service providers.

Will support the Libertyville Facility Enterprise Systems, Service Management and Agile Methodology.

Partnering with client CTO Digital Platform, Manufacturing Operations, MS&T, Quality, Enterprise IT teams, Enterprise Business team and local system Digital Capability Managers to deliver the requirements for the Libertyville Cell therapy facility.

Review and collaborate with the Enterprise Digital Capability Manager (DCM), Technical System Owner (TSO), Business System Owner (BSO) and enterprise in understanding maintenance, planned outages, unplanned outages.

Understand the business needs and own the site\'s enterprise roadmap for IT.
Align the site on future Enterprise IT integrations.
Support the IT tier structure and meetings and represent IT in Tier 2 meetings as applicable.
Manage and maintain the IT Service Management Systems.
Develop and present Libertyville IT metrics.

The ideal candidate will have:
Bachelor\'s degree in an engineering or computer management discipline.
Must have experience with Manufacturing IT Systems and Systems Integration.
Must have 8+ years of hands-on experience in a Cell Therapy or Biotech manufacturing and supply chain environment.
Understanding of supply chain, manufacturing domains, and supporting technology like manufacturing and supply chain ERP systems
Working knowledge of regulatory requirements and how they relate to existing and new business systems and practices, primarily GxP.
Sound understanding of Electronic Batch Records (EBR).

Required Competencies:

Knowledge, Skills, and Abilities:
Ability to effectively communicate with both technical and non-technical team members
Strong interpersonal and organizational skills and ability to handle multiple priorities.
Knowledge of IT systems such as ERP, OSI PI, PAS, LIMS, ServiceNow, Celdox and Veeva.
Knowledge of various IT Systems integration and Agile Methodologies.
Knowledge of cGMP, GXP, GAMP, SDLC regulations, including 21CFR part 11, and good documentation practices.
Knowledge of pharmaceutical, manufacturing and laboratory systems and equipment that support Cell Therapy or Biologics manufacturing.
Knowledge of IT service management platforms to support incident, problem and change IT operational events (i.e., ServiceNow).
Demonstrated success working in a high-performing, business results-driven environment.
Understanding of computer system validation.
Familiarity with ERP systems (i.e., SAP or QAD), MES systems (i.e. Emerson Syncade), DCS systems (i.e. Emerson DeltaV), OSI PI, EBRs (i.e. InfoBatch) and IT system integrations.
Dashboard development / Tableau knowledge is a plus.

We are currently interviewing to fill this and other similar positions.

If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW.

Thank you

ohit Vyas

Sr. Associate ? Recruitment

PAY RANGE AND BENEFITS:

Pay Range*:
\$64-\$72.78 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Benefits:

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).


ABOUT INNOVA SOLUTIONS:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching \$3 Billion.

Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

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