Assistant Manager

1 week ago

West Des Moines, Iowa, United States Village Green Full time
Company Description

Village Green is searching for enthusiastic individuals to join our team.


The Assistant Manage r assists the Property Manager with activities involved in the successful day-to-day operation of the community, with a strong emphasis on accounts receivable and leasing.

Also performs the Property Manager's functions, with limited authority, in her/his absence.

Job Description

  • Determines the new interest rate annually and revises the security deposit interest forms
  • Establishes and maintain good relations with residents, prospective residents, vendors, and co-workers
  • Maintains controls over Accounts Receivables. Maintains Village Green's targeted delinquency goal of less than .005% of annual GPI. Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to insure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc.
  • Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.
  • Administers the lease renewal program.
  • Generates and delivers general correspondence to residents, vendors, and prospective residents such as, lease violations, certificates of insurance updates, application rejection letters, etc.
  • Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits
  • Maintains collection policy for residents who moved out with a balance on their account.
  • Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor
  • Adheres to established policies related to fair housing

Performs general office duties:
answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc.

  • Performs, when asked, property manager duties in absence of Property Manager
Qualifications

  • 4-year degree preferred
  • Previous experience in Property Management
  • Previous supervisory skills required
  • Requires good computer skills with emphasis on Microsoft Word and property management software and prefers some experience in Excel
  • Must have real estate license or obtain within 120 days of employment if required by state law
  • Good organizational skills
  • A basic understanding of accounting principles and office administration
  • Ability to communicate effectively
  • Must be team-oriented
#VG

Additional Information

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.

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