Assistant Store Manager

2 weeks ago

Minneapolis, Minnesota, United States Edikted Full time

Overall Job Summary: At Edikted as an Assistant Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the store . The Assistant Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Assistant Manager will work in accordance with legal requirements and Edikted standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the following direct reports: Supervisors, Visual Merchandisers and Sales Advisor.

Your Day to Day*

Sales and Profit

Regularly analyze and follow up on Sales & Profit KPIs for the Store with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution

Together with the store management team, secure store operations, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (New styles, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.

Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial requires.

Ensure Customer Service standards are always delivered through active coaching and leading by example

Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves and price change

Actively prevent loss and ensure the store follows appropriate safety and security guidelines

Give input to the Store Manager on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape

People and Teams

Manage the recruitment, training, development, and succession planning team.

Evaluate and manage the performance of the store team members; give regular feedback, execute Evaluations, development plans, and follow ups and take actions to improve performance and develop the team

Deliver clear communication to Store team on business performance, company culture, and training focuses and participating in weekly Leadership Meetings

Ensure that health & safety, legal, and security issues are being handled to Edikted standards and local laws, securing the employee and customer safety at all times

Carry out supervisory responsibilities in accordance with Edikted policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisions

Ability to maintain overall store responsibility in absence of Store Manager

Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same

Qualifications

Who You Are

Inclusive, positive, creative, and willing to learn on the job

Passionate for customer service and helping people find their style

A multi-tasker who enjoys working in a fast-paced environment with an eye for detail

1-2+ years of transferable experience welcome

You have the ability to lift in excess of 20 pounds

Ability to coach and counsel staff on management and progressive discipline techniques

Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing,boxes, etc.) for a short distance

Ability to climb a ladder and use a step stool

Open availability including evenings and weekends

Basic computer skills such as browser navigation, software interaction, and data entry are needed

May be required to travel to support other stores and for training

Additional Information

Job Status: Exempt

*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.

Benefits:

Health benefit,vacation time and sick days

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