Customer Service Representative

2 weeks ago

Chicago, Illinois, United States The Second City Full time

CUSTOMER SERVICE REPRESENTATIVE
SALARY - $16/HOURPAY CLASS - FULL TIME

START DATE - ASAP

About the Second City


Dedicated to entertaining, inspiring, and transforming through innovative live experiences, The Second City is the premier brand in improv and sketch comedy.

With sold-out shows playing on resident stages in Chicago, Toronto, and New York, Second City's Touring Theatrical companies also entertain an additional one million theatergoers a year around the globe.

The Second City Training Center is the largest school of improvisation -based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering accessible classes online worldwide.

Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.

For additional information on The Second City please visit:

Sales Duties


Sell, refund, and exchange tickets over the phone and in person, and answer any questions about show programmingRegister students (and employees or volunteers) over the phone, in person, and assist online customers, and answer questions over the phone regarding Training Centre curriculumSelling gift cards in person (over the phone can mostly be handled via website)Cold-calling prospective customers & re-connecting with past customers for re-sell opportunities.

Covering Reception duties and answering questions over the phone and in personBooking dining reservationsCollection of accurate data with the intention of feeding leads into the pipelineAssist Group Sales by booking groups of 15 or lessPerform first round of vetting for Second City Works clientsAdministrative Duties


Respond to customer service e-mails and live chat, including all forms of inquiry via websiteManage and book ticketing lists provided by managers.

Manage hotel voucher programsSelling merch during the dayBox office administrative assistance including internal ticket requests, night manager sheets, etc.

Qualifying OrdersReport any customer service issues and/or student HR/harassment claims to appropriate managementThe ideal candidate will :

Have flexible availability (including nights and weekends)Strong communication skills - written and verballyBe comfortable with cold-calling and working in a sales-quota environmentBe comfortable in fast and slow-paced working conditionsHave basic CRM knowledge, SalesForce preferred


The Second City is an open, inclusive workplace and welcomes applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view.

We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.

All candidates for this role will be asked to authorize a background check and must be 21 and older.

The Second City follows CDC guidelines and recommendations regarding safety measures to navigate the Covid-19 pandemic. To work at The Second City you must show proof of being fully vaccinated against SARS-CoV-2. Applicants with medical or religious exemptions will be considered.

Other details

Pay Type Hourly

Apply Now
#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Store : 200 N LaSalle, Chicago, Illinois 60606 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States University of Illinois at Chicago Full time

    Hospitality & Concierge Services:Serves as the point person for patient/guests to provide and/or retrieve information. Greets patients and guests, provides information and way-finding services in both English and Spanish. Distributes information rela Customer Service, Customer Service Representative, Guest Experience, Representative, Operations, Excel,...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Jet Support Services , Inc. Full time

    **Customer Service Representative** Chicago, IL / JSSI Parts & Leasing Parts Sales / Full-time About JSSI. . . For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. The company offers hourly cost maintenance programs to manage the often...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...

  • Customer Service Representative

    1 month ago

    Chicago, Illinois, United States Circle K Full time

    Store : 3180 N Broadway, Chicago, Illinois 60657Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    1 month ago

    Chicago, Illinois, United States Circle K Full time

    Store : 1160 W Van Buren St, Chicago, Illinois 60607Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    1 month ago

    Chicago, Illinois, United States Circle K Full time

    Store : 2760 W Belmont Ave., Chicago, Illinois 60618Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Circle K Full time

    Store : 5200 N Sheridan, Chicago, Illinois 60640Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    1 month ago

    Chicago, Illinois, United States Circle K Full time

    Store : 1160 W Diversey Pky, Chicago, Illinois 60614Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States Circle K Full time

    Store : 139 S Clinton, Chicago, Illinois 60661Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States WaterSaver Faucet Full time

    Who We Are Founded over 75 years ago, WaterSaver Faucet Company is the worldwide leader in the manufacture of laboratory faucets, valves and safety equipment. Our products can be found in laboratories from your local high school up to ivy league universities and global pharmaceutical companies. We sell our products all over the world and are the largest...

  • Customer Service Representative

    1 month ago

    Chicago, Illinois, United States teamworkonline Full time

    OverviewThe Customer Service Representative is responsible for being the first point of contact for show managers and exhibitors for the ordering, service delivery, invoicing and payment processes and providing them with an exceptional experience throughout. This role will pays an hourly wage of $24.04 to $31.25. For PT roles: Benefits: 401(k) savings plan...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States ROCKWOOL Group Full time

    We are looking for a Customer Service Representative to join our Rockfon team in Chicago, IL . The Customer Service Representative (CSR) is essential in fostering and maintaining relationships between Rockfon and our customers. This role is crucial for ensuring overall customer satisfaction by promptly and effectively addressing inquiries and requests....

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States SSI Full time

    SELECT SOURCE INTERNATIONALSelect Source International (SSI) has been serving major corporations for more than 15 years. At SSI, we believe in building a corporation with only the strongest and most capable individuals. Our world-class consultants have the expertise to meet our clients' demands. Here at SSI, we pride ourselves on the fundamental belief that...

  • Customer Service Representative, Overnights

    1 month ago

    Chicago, Illinois, United States Circle K Full time

    Store : 801 W Addison St, Chicago, Illinois 60613Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative, Afternoons

    1 month ago

    Chicago, Illinois, United States Circle K Full time

    Store : 350 W Chicago Ave, Chicago, Illinois 60610Availability - Shift/Days Day Shift - Evenings ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States University of Chicago Full time

    Location: Chicago, IL Job Description:Job Summary:The Customer Service Representative enters customer orders and investigates customer complaints using the computer systemResponsibilities:Enter orders directly from customers, from both written and telephone requests.Set up new customer accounts on the computer.Investigate customer service complaints (written...

  • Customer Service Support Representative

    2 weeks ago

    Chicago, Illinois, United States Freedman Seating Full time

    Freedman Seating CoExciting Opportunity: Customer Service Support RepresentativeFreedman Seating Company, a reputable firm with over a century of experience, is on the lookout for a dedicated Customer Service Support Representative to join their team. Specializing in manufacturing transportation seating products for various vehicles, Freedman Seating Co. is...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...