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Apprenti Event Manager
1 week ago
A proximité de la Tour Eiffel, le Novotel Paris Centre Tour Eiffel propose 764 chambres, deux restaurants dont le « Greem », un restaurant gastronomique japonais « Le Benkay », ainsi qu'un centre de convention de 3000m2 avec un amphithéâtre.
Face à la Seine, nos clients peuvent se restaurer dans notre bar et se détendre dans notre centre de fitness qui dispose d'une piscine avec un toit ouvrant.
Composé d'une clientèle internationale multi segments, son équipe de près de 280 talents participent au succès de l'hôtel.
Description du poste
4 axes / 4 Challenges
Relationnel Client, Commercial, Gestion Financière et Coordination interne
Relationnel Client
Tu es l'unique contact de notre client durant tout le déroulement de l'évènement : de la préparation à la présence sur place le(s) jour(s) J. Sache que nous pouvons accueillir jusqu'à 500 personnes
Tu es le/la garant(e) du bon déroulé de la manifestation: s'assurer que les prestations vendues soient délivrées comme prévu
Tu accompagnes au quotidien le client : "flash briefing" avec le client durant la manifestation et debriefing final avec un questionnaire de satisfaction
Commercial
Tu es co-reponsable commercialement des dossiers qui te sont confiés
Tu développes les ventes additionnelles: conseil et vente de la bonne prestation (restauration, audiovisuel etc ...)
Tu rédiges les avenants au contrat et mets à jour les documents internes
Gestion Financière
Tu suis minutieusement les acomptes clients
Tu veilles au respect du budget & à l'optimisation des marges
Tu effectues la facturation et son contrôle (quotidien pour tous les évènements)
Tu organises une pré-facturation à valider avec client avant envoi en débiteur.
Tu suis les éventuels litiges comptables en collaboration avec nos collègues de la comptabilité.
Coordination interne
Tu établis, diffuses et animes la fiche de fonction en réunion : veiller à la bonne coordination entre les services
Tu veilles à la mise en alerte des besoins spécifiques
Tu acquerras une bonne connaissance de l'ensemble des départements (Sales, F&B, Hébergement...)
Qualifications
Nous recherchons une personne disponible, proactive, motivée sachant anticiper les besoins de nos clients, et faisant preuve d'un grand sens commercial...
Tu es resistant-e au stress,
Tu aimes travailler en transverse et en équipe,
Tu sais comprendre les contraintes opérationnelles de tes collègues,
Tu fais preuve d'initiatives, tu es organisé-e, méthodique, tu parles l'anglais et tu es « Computer friendly » (Opera, Sales force etc.) ;
Tu es diplomate, adaptable à différents types de clientèles, ouvert-e d'esprit et curieux-se ... et ta connaissance du monde hôtelier est un vrai atout ...
Alors c'est toi ? nous attendons avec impatience ta candidature
Informations supplémentaires
Avantages
Mais ne vous méprenez pas, nous avons plein de points bonus + nous aussi :
• Un 13ème mois (oui, chez nous 1 an = 13 mois pour encore plus de plaisir)
• Intéressement collectif, participation et dispositif d'épargne salariale
• Indemnité compensatrice de nourriture (nous sommes des grands gourmands chez nous)
• Carte Heartist (car on a un grand
et on vous fait profiter de voyages à prix attractifs à travers le monde)
• Cours collectif de sport (nous faisons attention tout de même à notre summer body et ça, même en hiver )
• Et enfin, une super ambiance au sein de l'équipe
#J-18808-Ljbffr
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