Medical Front Office-float Position

1 week ago


Gilbert, Arizona, United States IRONWOOD PHYSICIANS,P.C. Full time
Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

Schedule:
Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed):

_ Check-In - Assisting current check-in staff with:_

  • Greeting & checking patient's in when they arrive
  • Collect copay, deductible, coinsurance
  • Enter demographic including insurance info into the computer
  • Confirm & correct demographic and insurance info from review of computer and chart

_ Check-Out - Assisting current check-out staff with:_

  • Scheduling patient's for return visits & procedures
  • Writing orders for imaging and lab
  • Preparing office ultrasound appointments
  • Preparing and sending out recall letters

_ Insurance Verification - Assisting current staff with:_

  • Confirm insurance coverage and benefits
  • Enter insurance info into the computer system
  • Updating and correcting insurance changes
  • Verifying patient's copays, deductible and coinsurance for appointment type
  • Requesting authorizations & referrals as needed for appointment type
  • Knowledge of insurance company requirements as they relate to authorization

_ Appointment scheduler / Phone specialist - Assisting current staff with__:_

  • Gather new patient info and schedule new patient appointments
  • Schedule established patient appointments and office procedures
  • Take patient messages as needed for physicians & other staff
  • Create messages in the EMR for physicians & other staff
  • Assist incoming callers as needed

Knowledge and Skills:

  • Knowledge of front office procedure
  • Knowledge of insurance company's policy and procedure
  • Knowledge of governmental, legal and regulatory provisions related to HIPPA
  • Knowledge of diagnostic testing procedures
  • Knowledge of CPT, ICD10, HCPS coding
  • Knowledge of basic mathematics
  • Knowledge of basic EMR system

Education and Experience:

  • 01 Years of medical office experience
  • We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E_


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