Customer Service Representative

1 week ago


Schertz, Texas, United States CoWorx Staffing Full time

CoWorx has partnered with a nationwide logistics company in Shertz,TX who is looking to add Customer Service Representatives to their team As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. These are temporary to hire opportunities, with pay ranging from $16 to $18 per hour, depending on experience. The ability to speak Spanish is preferred but not a requirement for consideration. Apply today for immediate consideration

**

Assist customers and business partners via telephone and email

Handle customer complaints in a calm, professional manner

Diagnose, assess, and resolve problems or issues

Monitor progress of delivery routes

Scan haul-away pods and verify stamps

Process changes or cancellations to delivery orders

Desired Background/

At a minimum, youll ***

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

Itd be great if you also *****

High school diploma or equivalent

1-year related experience preferably within a call center environment

Strong customer service skills and the ability to satisfactorily resolve issues

Solid ability to multitask with exceptional organizational skills

Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other *****

Dont miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started

#NJ2511

#CB

Interested candidates please reference job code when responding to this ad.



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