Join our team at PENN Entertainment and be part of the exciting industry of entertainment

At PENN Entertainment, we are always searching for talented individuals who enjoy having fun. Our work environment is fast-paced, with a diverse team of co-workers who are passionate about enhancing people's entertainment experiences. We prioritize your career growth and provide the necessary support for you to explore new possibilities.

We are passionate about our work

• Adhere to all departmental and property policies and procedures related to guest service standards.
• Assist guests in finding their assigned seating and event ticket areas.
• Notify management of any suspicious activities promptly.
• Participate in professional group meetings to stay updated on customer service trends.
• Maintain strict confidentiality on all company matters.

We want your best

• High School Diploma or equivalent required.
• Minimum of six months customer service experience necessary.
• Excellent customer service and interpersonal skills are a must.
• Strong written and verbal communication skills in English.
• Ability to handle confidential information professionally.
• Demonstrate high energy and a proactive approach to problem-solving.
• Work collaboratively with team members at all organizational levels.
• Flexible schedule availability, including evenings, weekends, and holidays.

Stay connected with us and follow our journey

As the leading provider of integrated entertainment and sports content across North America, we offer a wide range of experiences through various platforms. Our commitment goes beyond fun, focusing on diversity and sustainability for our community, team, vendors, and the environment.

Explore the world of entertainment with us. Follow our story.

Equal Opportunity Employer