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Network Services Supervisor

1 month ago

Brooksville, Florida, United States Southwest Florida, Inc. Full time
Work for Our Water Resources.

Help protect one of Florida's most vital resources - water - with a career at the Southwest Florida Water Management District (District).

The District is a government agency whose mission is to protect water resources, minimize flood risks, and ensure the public's water needs are met. We serve a population of nearly 6 million people in west-central Florida as directed by state law.

Join our Information Technology Bureau

The District's Information Technology Bureau (ITB), Enterprise Infrastructure (EI) supervisor position is 80% technical administration and 20% supervisor responsibility.This position entails expert/advanced-level technical work dealing with Microsoft Azure Tenant management, O365 administration, including Licensing and billing, Certificate Services, and the Active Directory. With this role, you will work closely with the IT team and District staff to ensure ITB resources are aligned to the Districts mission.

This role is considered remote, but the eligible candidate must live in Florida.Come build a career that is challenging, fulfilling, and helps support the District's mission to protect Florida's water resources.

District employees are offered an excellent total rewards package that includes:
  • Florida Retirement System (FRS) (employer 13% contribution + employee 3%)
  • 9 paid holidays (+ 1 floating holiday)
  • Generous vacation and sick leave
  • Medical and dental insurance % District paid)
  • Vision insurance
  • Deferred compensation Program
  • Basic and voluntary life and AD&D insurance
  • Long-term disability (District Paid)
  • Prescription drug coverage & mail order program
  • Health savings & flexible spending accounts
  • Flexible schedule for Work-life balance
  • Legal and Identity Theft protection
  • Wellness program
  • Public service loan forgiveness qualified employer
  • Tuition reimbursement ($5,250/year)
  • State adoption benefit qualified employer
  • Employee Assistance Program (EAP)
  • Transfer in years of service for other public sector work - towards the FRS program and sick time
Starting Compensation: $62, ,000.00

The starting salary range for the Information Technology Supervisor position reflects the minimum to 48.1% of the compensation. The starting salary will be based on the education and experience of the successful candidate. The District conducts annual performance evaluations that may award applicable pay increases based on positive employee performance.

Essential Functions
  • Subject Matter Expert (SME) in multiple of the following solutions/technologies:
    • Microsoft Azure Tenant management
    • Microsoft O365 Billing, Licensing and Administration
    • Certificate Services
    • Active Directory, DNS, DHCP
    • Microsoft Windows Servers
    • Azure Infrastructure As-A-Service (IAAS)
    • ITIL Change Management
  • Strategic plan development that aligns the enterprise infrastructure section activities to the Districts business plan.Aligning technology enhancements to the current and planned technology needs of the District.
  • Project Management for highly technical hardware, software, and cloud projects.Aligning solutions to the needs of the customers, working directly with the customer.
  • Installation, configuration, and support of enterprise hardware including daily management, resource monitoring, and issue/problem resolution.
  • Installation, configuration, and support of Microsoft Windows servers including file system management, resource monitoring, user administration, Active Directory integration, and issue/problem resolution.
  • Manages an effective relationship with hardware/software vendors.
  • Acts as liaison with manufacturers and vendors of software/hardware and application products, especially regarding problem diagnosis and resolution.
  • Implements changes to enterprise environment; plans and executes hardware/software version upgrade releases.
  • Participates in designing, testing, debugging, configuring, and documenting enterprise hardware and software systems (third party and custom).
  • Enterprise infrastructure staff development including goal planning, training plans, coaching and mentoring designed to enable staff to grow and learn new skills that align to the Districts long term technology needs.
  • Supports the District customers and user community.
Working Conditions

Most work is conducted in a standard office environment; occasional trips to service offices and other locations may be required. Ability to perform continuous repetitive tasks (to include keyboarding) with one or both hands. Occasionally lifts and carries objects up to 10 pounds. Occasionally required to drive automotive vehicle for 2 hours or more at a time. Some after hours and weekend work is required by the Information Technology Bureau to complete projects and initiatives.

The District plays a critical, emergency management role before, during and after major storm events and/or in conjunction with the overall emergency management strategy, operations and recovery for the State of Florida. The employee therefore may be required to perform duties as assigned before, during and after major storm events and emergency situations such as hurricanes or other declared emergencies. Such duties may include the employee's normal work duties or other emergency support functions as determined necessary by the District.

Required Credentials for Network Services Supervisor
  • Bachelors degree (or higher) from an accredited college or university in Computer Science, Information Technology, or related field
  • Six (6) years related work experience(equivalent combination of education and experience is accepted)
  • Valid driver's license
Preferred Credentials for Network Services Supervisor
  • Masters degree in Computer Science, Information Technology, or related field
Application Process

The District will determine eligibility for employment solely from the information provided on a District employment application. All applicants are required to complete, in full, the District employment application. Incomplete applications will not be considered. A resume will not be considered as a substitute for the required District application for the purpose of qualification. Applicants who are within 30 days of graduation, if selected are not allowed to start until all minimum qualifications are met.

Additional Details

The primary work location for this position is out of the Brooksville, FL office. This position is eligible for compensatory time for hours worked over 40 hours, in a week.

Travel Required

Yes. Some travel, using District vehicle, within District's coverage area.

Accepting applications until June 24, 2024 at 4:00 PM

About Us

The District is responsible for managing the water resources for west central Florida which includes approximately 10,000 square miles of territory spanning 16 counties and serving more than 6 million residents. Established in 1961 as a flood-protection agency, our objective is to meet the needs of current and future water users, protect and preserve our water resources, manage the water supply, protect water quality, and preserve water-related functions.

Apply Now

Start and grow your career with the District The District prides itself on providing a positive work environment that engages and supports our employees through flexible and remote work schedules. We provide and support learning and development for staff at all levels including conferences, association memberships, and formal education. Let us know if you have previous public sector experience that may allow for additional perks Click on the link to apply.

#WorkForOurWater

Equal Employment Opportunity/Veterans Preference/Drug-Free Workplace/Tobacco Free Campuses.

All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, or medical condition. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge and abilities, and the feasibility of any necessary job accommodation(s).

The Southwest Florida Water Management District (District) does not discriminate on the basis of disability in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the District to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Office Chief, at 2379 Broad St., Brooksville, FL ; telephone or FL only); or email If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, TDD) or Voice). In the event of a complaint, please follow the grievance procedure located at

The District participates in E-Verify employment eligibility verification. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

The District does not sponsor applicants for work visas.

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