Customer Service Representative

7 days ago

Nashville, Tennessee, United States R1 Revenue Cycle Management Full time

Location:
Ascension St. Thomas Midtown Hospital & St.

Thomas West HospitalShift:

PRN, Flexible part-time, variety of shifts availableR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.

We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration.

You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.

You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries.

We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career.

Here's what you can expect working in Patient Registration (Customer Service):* Working on computers and answering phones to intake information in a busy environment.

You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
  • Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
  • Fast-paced work environment, often on your feet assisting patients complete their registration.

    While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training.

    While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
  • A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Requirements:

  • High School Diploma or GED
  • Excellent customer service experienceFor this US-based position, the base pay range is $ $17.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up.

On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

We go beyond expectations in everything we do.

Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ('the Company') is dedicated to the fundamentals of equal employment opportunity.

The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.


CA PRIVACY NOTICE:
California resident job applicants can learn more about their privacy rights California ConsentTo learn more, visit: R1RCM.comVisit us on Facebook

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States SMI USA Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001952 Showing 1 location **Job Details** **Description** **CUSTOMER SERVICE REPRESENTATIVE** **Systems & Methods, Inc. (SMI)** SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art...

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States PrideStaff Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVES NEEDED FOR COMPANY IN THE NASHVILLE AREAPosition Overview: We are looking for an Onsite Svc Tech to provide exceptional service to our customers. The ideal Onsite Svc Tech will be customer-focused and detail oriented. You should be courteous, knowledgeable, and create an excellent customer...

  • Verizon Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States Engage8 Solutions Full time

    The Verizon Customer Service Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Verizon Customer Service Representative, you must be proficient in building...

  • Customer Services Representative

    1 week ago

    Nashville, Tennessee, United States AmSurg Full time

    ** Customer Services Representative** **Job Category****:** Corporate **Requisition Number****:** CUSTO005306 Showing 1 location **Job Details** **Description** **AMSURG**, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We...

  • Senior Representative, Customer Service

    1 week ago

    Nashville, Tennessee, United States Cardinal Health Full time

    Senior Customer Service RepresentativeDescription:Responsible for delivering exceptional customer serviceManages customer accounts and provides sales support to field representativesKey Responsibilities:Establishes and maintains strong customer relationshipsHandles order fulfillment and sales operationsWorks closely with sales team to enhance overall...

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States Impact Banners & Signs Full time

    The J. Nissi Corporation is currently in search of a Customer Service Representative to become part of the team at its PraiseBanners department. With over three decades of experience in creating and producing banners and signs for the church sector, we are looking for someone to handle incoming calls and ensure customer satisfaction. KEY RESPONSIBILITIES:...

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States Acima Digital, LLC Full time

    Job Description: Customer Service Representative Position: Retail Stores Location: Local Retail Store About the Company: Preferred Lease: Shaping Careers and Dreams Job Overview: Seeking a Sales Assistant to join our dynamic team at AcceptanceNOW Preferred Lease We are a community of dedicated individuals, passionate about what we do Key...

  • Customer Service Representative III

    1 month ago

    Nashville, Tennessee, United States InsuranceStaffing Full time

    Are you an experienced customer service professional with a passion for serving clients in the life and health insurance industry? We're excited to offer an exceptional opportunity for a Customer Service Representative III to join an esteemed insurance agency in the vibrant city of Nashville, TN. If you have a minimum of three years of experience in life and...

  • Customer Service Representative

    1 week ago

    Nashville, Tennessee, United States Romanoff Full time

    WHO WE ARE: Romanoff Renovations is a nationally recognized and awarded provider of flooring installation services for the nations' largest big-box retailer. Established in 1974 and headquartered in Atlanta, GA, Romanoff Renovations has 46 offices located throughout the East and West coasts. We are proud to be named an industry trailblazer in innovation,...

  • Customer Services Representative

    1 week ago

    Nashville, Tennessee, United States Caterpillar Full time

    Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

  • Senior Representative, Customer Service

    1 week ago

    Nashville, Tennessee, United States Cardinal Health Full time

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for providing outstanding customer...

  • Remote Customer Service Representative II/Mortgage Professional TN

    1 week ago

    Nashville, Tennessee, United States SB, Inc. Full time

    **Remote Customer Service Representative II/Mortgage Professional TN** HUD FHA Resource Ctr Nashville, Tennessee Minimum Experience **Mid-level** Strongbridge LLC, is seeking full time remote Customer Service Representatives/Mortgage Professionals to join our call center. Our representatives play an important role in the mortgage industry and engage with...

  • Sr Customer Support Representative

    1 week ago

    Nashville, Tennessee, United States Bridgestone America Inc. Full time

    Senior Customer Support RepresentativeCompany: Bridgestone Americas, Inc.Location: Nashville, TNTeam: Contact CenterJob DescriptionThe Senior Customer Support Representative plays a crucial role in our business success. They are responsible for processing, monitoring, and tracking orders for their assigned accounts. This role involves working closely with...

  • Service Representative

    1 month ago

    Nashville, Tennessee, United States Labcorp Full time

    Work Schedule: Monday - Friday, 12:00PM-8:30PMNASHVILLE TNIf you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply todayLabCorp seeking a Service Representative/Courier to join our team in Nashville, TN. In this position, you will be responsible for the...

  • Service Representative

    3 weeks ago

    Nashville, Tennessee, United States Labcorp Full time

    Work Schedule: Monday - Friday, 12:00PM-8:30PMNASHVILLE TNIf you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply todayLabCorp seeking a Service Representative/Courier to join our team in Nashville, TN. In this position, you will be responsible for the...

  • Patient Service Representative PRN

    3 weeks ago

    Nashville, Tennessee, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Patient Service Representative PRN you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Southern Hills Medical...

  • Patient Service Representative PRN

    1 month ago

    Nashville, Tennessee, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Patient Service Representative PRN you want with your current employer? We have an exciting opportunity for you to join TriStar Southern Hills Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Southern Hills Medical...

  • Guest Service Representative

    1 week ago

    Nashville, Tennessee, United States Nothing Bundt Cakes Full time

    Nothing Bundt Cakes Nashville is currently hiring part-time and full time Guest Service Representatives.We're looking for smiling, friendly and super positive employees to bring joy to guests with cake Perks include: Perfect hours for a balanced wo Guest Service, Representative, Service, Guest, Restaurant, Retail

  • Field Service Representative

    1 week ago

    Nashville, Tennessee, United States Carlisle SynTec Full time

    Job DescriptionCarlisle Construction Materials (CCM)is in search of aField Service Representative (FSR)to join ourTechnical Warranty (TWS)team in theNashville, TN territory area.The FSR will provide exceptional field service to the customer base in support of the sales effort. Service, promote, demonstrate, and train on the various roofing systems, products,...

  • Patient Support Service Representative

    3 weeks ago

    Nashville, Tennessee, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Support Service Representative with TriStar Centennial Medical Center you can be a part of an organization that is devoted to giving backBenefitsTriStar Centennial Medical Center, offers a total rewards package that...