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Customer Service Representative

3 months ago

Macomb, United States Randazzo Heating & Cooling Full time
*Call Center Customer Care Representative

Are you Awesome? Are you looking for a career and not a job? Are you ready to join the best team in town that was consecutively named in 2019, 2020 and 2021 Top Workplaces in Metro-Detroit?


We are looking for a dynamic superstar to help support our growing Teams in our Macomb, Michigan Headquarters This is a great opportunity to support our sales, install and service teams.

We have full time and part time openings.

If you have the following please apply

  • High school diploma or equivalent education
  • Basic Microsoft office
  • Ability to multi- task and manage multiple priorities
  • Basic math skills
  • Ability to work with a sense of urgency and detail
  • Strong organization skills
  • Effective communicator
  • Team players that enjoys a team environment
  • Ability to work overtime, weekends, and rotating schedules to complete work
  • 1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred
Pay &

Benefits:

  • Industry-leading hourly rates based on experience
  • 401k retirement plan
  • Health Savings Account
  • Vision insurance
  • Life insurance
  • Dental insurance
  • Paid Vacation
  • Paid Holidays
  • Advanced training opportunities are available
  • Hours for the whole year
  • We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.

Job Type:
Full-time

Pay:
$ $20.00 per hour

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • Under 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • In-person

Education:

  • High school or equivalent (Required)

Work Location:
In person