Recovery Support Specialist
2 weeks ago
Ensures Patients receive comprehensive services:
Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff. * Ability to provide advocacy, education, recovery and wellness support.
- Is knowledgeable and capable of working with patients who present in crisis and therapeutic intervention
- Identifying patient need for services and use identified evidence-based approach.
- Is able to engage patients within the living room process.
- Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to discharge planning
- Assist in creation of recovery planning
- Facilitate discharge planning
- Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment.
- Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner.
- Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
- Demonstrates Motivational Interviewing skills when working with patients.
- Provide continuum of care/follow up care to patients.
- Be available after discharge to deliver recovery support, as needed.
- Ability to bridge care with insurance correlated community services
- Provide follow up instructions, appointments, and coordination for discharge planning.
- Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process.
- Ability to identify barriers to transportation and assist with getting patient transportation to appointments
- Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime - helping the patient navigate stages of change and practical considerations.
- Work with insurance provided transportation programs to ensure transportation
- Provide education/information to patients, families, and other invested parties.
- Is knowledgeable in understanding of addiction, signs of overdose, family dynamic, and administration of naloxone products.
- Ability to educate patient and family in opiate use and administration of naloxone products.
- Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.
- Assist in facilitation of services, based on quality initiatives and documentation in EMR.
- Ensures accurate documentation
- Collaborates with Care Team to ensure documentation is present to supports warm hand off.
- Documents all Discharge Planning components accurately in EMR
- Assist with documentation in EMR to support quality initiatives
- Assist with audits for medical necessity documents as requested
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