Recovery Support Specialist

2 weeks ago


Peoria, Illinois, United States Carle Foundation Hospital Full time

Ensures Patients receive comprehensive services:
Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff. * Ability to provide advocacy, education, recovery and wellness support.
  • Is knowledgeable and capable of working with patients who present in crisis and therapeutic intervention
  • Identifying patient need for services and use identified evidence-based approach.
  • Is able to engage patients within the living room process.
  • Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to discharge planning
  • Assist in creation of recovery planning
  • Facilitate discharge planning
  • Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment.
  • Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner.
  • Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
  • Demonstrates Motivational Interviewing skills when working with patients.
  • Provide continuum of care/follow up care to patients.
  • Be available after discharge to deliver recovery support, as needed.
  • Ability to bridge care with insurance correlated community services
  • Provide follow up instructions, appointments, and coordination for discharge planning.
  • Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process.
  • Ability to identify barriers to transportation and assist with getting patient transportation to appointments
  • Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime - helping the patient navigate stages of change and practical considerations.
  • Work with insurance provided transportation programs to ensure transportation
  • Provide education/information to patients, families, and other invested parties.
  • Is knowledgeable in understanding of addiction, signs of overdose, family dynamic, and administration of naloxone products.
  • Ability to educate patient and family in opiate use and administration of naloxone products.
  • Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.
  • Assist in facilitation of services, based on quality initiatives and documentation in EMR.
  • Ensures accurate documentation
  • Collaborates with Care Team to ensure documentation is present to supports warm hand off.
  • Documents all Discharge Planning components accurately in EMR
  • Assist with documentation in EMR to support quality initiatives
  • Assist with audits for medical necessity documents as requested
Provide experience, education and professional services to assist and support individuals in developing and/or maintaining recovery-oriented, wellness-focused lifestyles.

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