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Guest Experience Specialist
2 weeks ago
Guest Experience Specialist at Marriott Highland Park, Illinois
Join the team at Courtyard Chicago Highland Park/Northbrook and be part of creating memorable and unique experiences for our guests. As a Guest Experience Specialist, your role goes beyond the traditional front desk to take ownership of the guest experience with a guest-first mindset. You'll be empowered to move around, tackle operational needs, address guest requests, and ensure a quality stay for every visitor. We are passionate about providing exceptional service, upholding quality standards, and creating a safe work environment for our team.
- Guide guests through their stay and make their experience memorable
- Take ownership of guest experience in different areas of the hotel
- Handle operational needs and guest requests efficiently
- Ensure a safe and professional work environment
PREFERRED QUALIFICATIONS
Education: High school diploma or equivalent
Related Work Experience: No related experience required
Supervisory Experience: No supervisory experience needed
License or Certification: None
Marriott International is committed to diversity and inclusion in the workplace, welcoming all backgrounds and experiences. At Courtyard, we focus on enhancing the travel experience for our guests and strive to provide exceptional service. Join our team to be part of a global network of passionate individuals dedicated to creating memorable guest experiences.
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