Service Coordinator

1 week ago


Freeport, Florida, United States The Hiller Companies Full time

Hiller Companies - Service Coordinator

Description

Hiller Companies, LLC is seeking a dedicated professional with a strong passion for fire protection and safety to join our team as a Service Coordinator. As a leading provider of fire protection and safety solutions, we are committed to ensuring the highest standards of safety and innovation in comprehensive fire protection services around the world. Join us in our mission to make the world a safer place.

Job Summary:
- Coordinate and manage daily schedules and planning of field service technicians
- Communicate with customers and personnel regarding inspection work schedules
- Monitor technician activities to meet customer commitments
- Maintain inspection documentation and job closure processes
- Identify opportunities for additional service line sales
- Develop positive relationships with customers and team members
- Other duties as assigned

Qualifications

Requirements:
- 2+ years experience in business-to-business customer service
- Prior service department experience preferred
- Strong communication and customer service skills
- Proficiency in MS Office Programs and ability to learn new programs
- Strong organizational and analytical skills
- Physical ability to lift and carry up to 50 pounds

Benefits:
- Competitive compensation package
- Comprehensive benefits package
- Company-provided training, tools, and equipment
- Career advancement opportunities

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.



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