Library Outreach Services Supervisor

2 weeks ago

Los Angeles, California, United States City of Oxnard Full time
This recruitment is open until filled.

This class is the fifth level in a six-level Library Series devoted to providing public library services. An incumbent provides direction and supervision . As assigned, work may include overseeing

any functions done within the library; providing


customer service; working with other City departments regarding returned checks, and records retention; overseeing proctors and security to enforce the library's code of conduct; serving as a liaison with facilities maintenance for work orders and with vendors/technicians for building issues; and overseeing Library programs.

WHAT YOU'

LL DO:

Oversees Children, Teen, and Adult services departments and teams
Oversees Programming, Literacy, and Outreach
Programming oversight and assistance
Outreach
Literacy Programming
Large event organization
Performer contracts, partnerships, and MOU's
Lead on marketing committee

DISTINGUISHING CHARACTERISTICS
:


This classification is distinguished from the Librarian, Senior in that it is responsible for overseeing all circulation desk functions and assigned library programs and providing direct supervision of staff.


PAYROLL CLASSIFICATION TITLE:

Library Services Supervisor

SUPERVISION EXERCISED / SUPERVISION RECEIVED

:

Incumbents supervise paraprofessional and support staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.

Receives general supervision and is expected to prioritize work to meet deadlines and to keep the supervisor informed of issues that would impact achievement of a deadline, organizational policy or procedure or in consideration of risk management.


WORK SCHEDULE:

The normal work week is Monday through Thursday and every other Saturday as assigned. Hours may include some evenings and/or nights. T


his position may be required to work additional hours in response to peaks in workloads and changes in department needs.


This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.

Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.


Oversees department functions including setup, ensuring desk and program staffing coverage, monitoring application availability, daily revenue accounting and ensuring the adherence with library policies and procedures.

Oversees workflow of multiple library departments; provides support to senior librarians; works with marketing library materials and processes; establishes and maintains community partnerships;


Responds to escalated customer service issues and provides resolution; coordinates with and provides support to other City departments; works with vendors; monitors site security and building safety and addresses issues and incidents.


Oversees volunteer program, adult literacy program and homework center programs; communicates and monitors adherence with policies and procedures; provides guidance and coordination of resources.

Performs other duties of a similar nature and level as assigned.

EDUCATION:

Master's degree in library science from an ALA accredited program.

EXPERIENCE
:

Five (5) years of public library experience, including 2 years of supervisory experience.

LICENSING/

CERTIFICATIONS:

Valid California Class C Driver's License with a satisfactory driving record.

OTHER REQUIREMENTS:

Must be able to effectively communicate in English, both orally and in writing

APPLICATION PROCESS:

Submit NEOGOV/Government Jobs on-line application.
Complete and submit responses to the supplemental questions, if required.
Upload resume, cover letter, proof of degree (transcript), or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments.

There is currently one (1) full-time vacancy within the Library Division of the Cultural and Community Services Department.
Selected candidate(s) must pass a thorough background investigation.

UNION MEMBERSHIP:

Positions in this classification are represented by the Oxnard Mid Managers Association (OMMA).

NOTE:


For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.
Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.
This position requires a 12 month probationary period.

Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.


EQUAL OPPORTUNITY:

The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants.

We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation.


REASONABLE ACCOMMODATION:

The City of Oxnard makes reasonable accommodation for individuals/people with disabilities.

If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date.

Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.


LEGAL REQUIREMENT:


On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended.

The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS

If you have any questions regarding this recruitment, please contact Ashley Costello at ,

.

NOTE:

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice

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