Current jobs related to Member Services - Knoxville, Tennessee - YMCA of East Tennessee

  • Member Services Specialist

    3 weeks ago

    Knoxville, Tennessee, United States UT Federal Credit Union Full time

    POSITION SUMMARY: The individual in this role is accountable for addressing and managing member inquiries received through the telephone support center. This position delivers exceptional service to both existing and prospective members via various communication channels including phone, mail, email, and online banking. As the primary point of contact, the...

  • Member Service Representative

    4 days ago

    Knoxville, Tennessee, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.Key ResponsibilitiesProvide member...

  • Member Services Specialist

    4 weeks ago

    Knoxville, Tennessee, United States UT Federal Credit Union Full time

    POSITION SUMMARY: The individual in this role is accountable for addressing and managing member inquiries received through the telephone service center. This position is essential in delivering exceptional service to both existing and prospective members via various communication channels including phone, mail, email, and online banking. As the first point...

  • Member Services Specialist

    4 weeks ago

    Knoxville, Tennessee, United States UT Federal Credit Union Full time

    POSITION SUMMARY: The individual in this role is accountable for addressing and managing member inquiries received through the telephone support center. This position ensures exceptional service to members and prospective members via various communication channels including phone, mail, email, and online banking. As the first point of contact, the consultant...

  • Member Services Representative

    3 weeks ago

    Knoxville, Tennessee, United States UT Federal Credit Union Full time

    SUMMARY: The Member Services Representative is responsible for addressing and responding to inquiries from members through the telephone contact center. This role is essential in providing exceptional service to both current and prospective members via various communication channels. As the first point of contact, the representative embodies the values of UT...

  • Member Services Representative

    3 weeks ago

    Knoxville, Tennessee, United States UT Federal Credit Union Full time

    SUMMARY: The Member Services Representative is responsible for addressing and responding to inquiries from members through the telephone contact center. This role provides exceptional service to both current and prospective members via various communication channels. As the first point of contact, the representative embodies the values of UT Federal Credit...

  • Member Service Representative

    1 week ago

    Knoxville, Tennessee, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide member service by...

  • Member Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member service...

  • Member Services Representative

    1 week ago

    Knoxville, Tennessee, United States YMCA of East Tennessee Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service to members, guests, and program participants in the Y and on...

  • Member Services Representative

    2 weeks ago

    Knoxville, Tennessee, United States YMCA of East Tennessee Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the YMCA of East Tennessee. As a key member of our staff, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide Excellent Service: Respond to member and guest...

  • Culinary Service Team Member

    3 weeks ago

    Knoxville, Tennessee, United States Forefront Healthcare & Culinary Services Full time

    Position: Dining AttendantForefront Healthcare & Culinary Services is committed to providing exceptional dining experiences within senior living facilities. We are currently looking for a dedicated Full-Time Dining Attendant to become a part of our team in a welcoming senior living environment.Key Responsibilities:Preparing dining spaces and meal trays for...

  • Food Service Team Member

    4 weeks ago

    Knoxville, Tennessee, United States Taco Bell-Lovell Rd Full time

    Taco Bell-Lovell Rd is seeking dedicated individuals to join our team as Food Service Team Members in a full-time or part-time capacity. The Food Service Team Member plays a crucial role in delivering exceptional customer service and upholding our commitment to excellence by meeting or surpassing hospitality and service expectations.Key Responsibilities of...

  • Service & Kitchen Team Member

    3 weeks ago

    Knoxville, Tennessee, United States Panda Restaurant Group Full time

    About Panda Restaurant Group Panda Restaurant Group is a leading American Chinese restaurant chain, known for its delicious food and commitment to exceptional customer service. We are dedicated to creating a positive and supportive work environment where our team members can thrive. Your Role As a Service & Kitchen Team Member, you'll play a vital role in...

  • Pizza Service Team Member

    4 weeks ago

    Knoxville, Tennessee, United States Capstone Concepts LLC Full time

    Welcome to Capstone Concepts, LLC, where we take pride in delivering exceptional experiences and delicious pizza to our valued customers. We are currently looking for enthusiastic individuals to join our vibrant team as Gattis Pizza Team Members.Position Overview:As a member of our team, you will be trained in a variety of roles, allowing you to gain diverse...

  • Food Service Team Member

    3 weeks ago

    Knoxville, Tennessee, United States Weigel's Full time

    Weigel's is seeking a skilled Kitchen Staff to join our team. As a Food Service Team Member, you will be responsible for:Food Preparation: Prepare food product assortment by following recipes and stock and maintain food displays throughout the shift.Self-Serve Offerings: Maintain self-serve offerings including the coffee bar, fountain machine and...

  • Emergency Services Crew Member

    3 weeks ago

    Knoxville, Tennessee, United States Paul Davis Full time

    Job Summary:The Emergency Services Crew Member is a critical role within the disaster restoration industry. As a representative of Paul Davis, you will be responsible for responding to emergency property damage situations caused by water, fire, mold, storms, or other means.Key Responsibilities:Professionally represent Paul Davis principles of honesty and...

  • Food Service Team Member

    2 weeks ago

    Knoxville, Tennessee, United States Weigel's Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Weigel's. As a key member of our kitchen staff, you will be responsible for preparing food products, maintaining food displays, and providing exceptional customer service.Key Responsibilities:Food Preparation: Prepare food products by following...

  • Food Service Team Member

    2 weeks ago

    Knoxville, Tennessee, United States Aramark Full time

    Job SummaryAramark is seeking a skilled Food Service Worker to join our team. As a Food Service Worker, you will play a vital role in ensuring the highest standards of quality in food production, sanitation, and kitchen safety practices.Key ResponsibilitiesFood Preparation: Prepare quality food and baked goods according to a planned menu, ensuring that all...

  • Food Service Team Member

    3 weeks ago

    Knoxville, Tennessee, United States Weigel's Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Weigel's. As a key member of our kitchen staff, you will be responsible for preparing food products, maintaining food displays, and providing exceptional customer service.Key ResponsibilitiesFood Preparation: Prepare food products by following...

  • Food Service Team Member

    3 weeks ago

    Knoxville, Tennessee, United States Weigel's Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Weigel's. As a key member of our kitchen staff, you will be responsible for preparing food products, maintaining food displays, and providing exceptional customer service.Key ResponsibilitiesFood Preparation: Prepare food products by following...

Member Services

3 months ago

Knoxville, Tennessee, United States YMCA of East Tennessee Full time

SHIFTS: All Shifts (M-F)

Hours:
5:30a.m-9p.m. M-Sa.) 12p.m.-5p.m. (Sun.)

POSITION SUMMARY:

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

In addition, every position in the YMCA of East Tennessee is responsible for upholding the Judeo-Christian principles that are central to our mission by modeling behaviors that exemplify the Y's core values - caring, honesty, respect and responsibility.


CORE FUNCTIONS:

  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  • Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
  • Builds relationships with members; helps members connect with one another and the YMCA.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Proficient in DAXKO operations including but not limited to; membership and program registrations.
  • Proficient in Daxko Engage, including but not limited to; logging conversations with members each shift, utilizing and completing tasks, etc.
  • Proficient in SmartStart scheduling.
  • Follows all Y policies, rules, regulations and procedures, including emergency and safety procedures. Completes incident and accident reports as necessary.
  • Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

There are no supervisory responsibilities.

Requirements

QUALIFICATIONS:

Individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and /or ability required.

EDUCATION and/or EXPERIENCE:

There are no education requirements. Need to have excellent interpersonal and problem solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Experience in multitasking is essential.

REASONING ABILITY:


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled form.

WORK ENVIRONMENT:

While performing the duties of this job, the employee may be exposed to outdoor weather. The noise level in the work environment is moderate. Must be able to preform within this environment.

MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume and distance.

PHYSICAL DEMANDS:

Frequently required to talk or hear. Required to stand, walk, sit and use hands and fingers.

Vision abilities required by this job include close, distance, color and peripheral vision, depth perception, and ability to adjust focus.


LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of the organization.

CERTIFICATES, LICENSES, COURSES:

New Employee Orientation; required to start work, provided by the Y.

Additional training, licenses, and courses may be required throughout employment.