Membership Coordinator
3 weeks ago
Key Responsibilities of the Membership Coordinator:
- Composes and/or types routine correspondence including but not limited to: memorandums, letters, Club announcements, member newsletters and reports.
- Maintains electronic member and prospective member databases and hard files. Creates and maintains accurate and efficient filing systems.
- Answers member and prospective member questions with accuracy and efficiency.
- Initiates telephone correspondence with prospective members to introduce the Club and Club amenities.
- Prepares and distributes various Club mailings including but not limited to: Club announcements, newsletters, sales information. Creates mail merges from electronic files.
- Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.
- Operates key office machines including but not limited to: computer, calculator, fax machine and copier.
- Orders and maintains office supplies and collateral for membership kits.
- Performs various administrative and sales duties during Club events.
- Maintains complete understanding of membership categories, sales processes and new member enrollment processes.
- Assists in the preparation of monthly membership reports for facility manager and owners.
- Performs other duties as required.
Minimum Qualifications for the Membership Coordinator:
- Associate's degree (AA) or equivalent from two-year college; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- Strong communication skills, interpersonal skills, organization, creativity, ability to multi task and prioritize are required.
- Ability to use standard office equipment and excellent computer skills (Microsoft Office) are required.
- Creative writing ability, previous experience in hospitality and a comfort level with graphic design is preferred.
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