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Senior Field Service Technician

3 months ago

Menlo Park, California, United States Mainspring Energy, Inc. Full time
Job Description

Job Description

Must be located in Northeast US
Company Overview

Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation the linear generator that delivers local, scalable, and fuel-flexible power to help accelerate the transition to the net-zero carbon grid.

The unique combination of attributes offered by Mainsprings linear generator enables applications on both the commercial and utility sides of the meter for the $816B global electricity equipment market.

We serve a wide range of Fortune 500 customers across markets and industries as well as top-tier utilities and other gridside providers.

We are looking to build relationships with people who share our values:
Pragmatic Optimism.

Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently.

The challenges that arise are opportunities for growth.
Excellence without Ego.

We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products.

We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.

Proactive Collaboration.

The integration and cross-disciplinary nature of Mainsprings business requires intentionally seeking out others who bring different skills, perspectives, and priorities.

Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.

Mainspring is based in Menlo Park and has partnered with top-tier investors and utilities such as Khosla Ventures, Bill Gates, NextEra, and American Electric Power.

More information can be found at

Responsibilities
We are searching for highly motivated, technically competent, and mechanically inclined individuals to join our Field Service Team.

In this position, you will play a key role in maintaining system uptime, availability, and performance for deployed units on customer sites in a specific region.

You will train at our Headquarters in Menlo Park, CA and be assigned a particular service region, which will require travel.

For those inclined, there are ample growth opportunities within Mainspring, and we offer full benefits, including vacation and sick time, 401K, and pre-IPO stock options.

Mechanically repair and/or perform maintenance on components and assemblies that make up our generators in accordance with procedures and build checklists in order to meet customer requirements
Collaborate with engineers to fix, repair, and redesign components and assemblies
Conduct mechanical inspections of deployed units, documenting condition information for use by our team for debugging or troubleshooting
Be on-call for unit service based upon written schedule: Units run 24/7 and Mainspring is responsible, with the Technician, for maximum availability and uptime
Qualifications
Minimum of 3 years of experience with mechanical assembly and/or repair. Experience with automotive, aviation, and/or heavy equipment (i.e. HVAC, elevators/lifts, or industrial equipment) assembly a plus
Experience with precision measuring, down to .001, using micrometers, bore gauges, gauge blocks, etc. Also, familiarity with torque wrenches and documentation of repairs performed
Candidates must be able to stand for long periods of time, lift to 50 lbs., and wear required PPE
Must have knowledge of how to use and maintain basic tools, such as torque wrenches and torque specifications
Must have experience with following written and verbal work instructions while on-site
Excellent communication skills, software knowledge of Google Workspace is a plus
A proven track record for the ability to work well with others as part of a dynamic team
Ability to learn quickly, is self-motivated and safety oriented
Valid Drivers license required; Class C Commercial Drivers License preferred
Must be located in Northeast US
The hourly wage for this role is $40-$51 + pre-IPO stock options + benefits. This position will be located in the Northeast US. The hourly wage will be adjusted based on the experience of the employee.

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement.

At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and dont meet all posted requirements for a particular role, wed still love to hear from you.

Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.

In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future.

We generally do not negotiate on salary once we have made an offer.

The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise.

New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.


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