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Facilities technician

3 months ago

San Jose California, United States Western Digital Full time
Job Description


Performs preventive maintenance, equipment repairs, installations, and corrective maintenance on industrial doors of all types, including automatic store front doors, roll up doors, slider doors, and air shower doors.

Including troubleshooting and repairs of controls, door closers and other controllers. Inspect and repair dock levelers, and other loading dock related equipment. 5 plus years experience in commercial door and door controls repairs.

Inspects major systems and identifies operating problems, performs complex troubleshooting, and implements repairs.

Performs rounds and readings to ensure equipment is operating normally.

Performs building operations including building automation monitoring, alarm response, and implementation of corrective actions.

Supports continuous improvement efforts for the site.

Must wear ANSI safety shoes composite toe and personal protective equipment.

Performs other related duties as assigned or requested.

Daily and punctual attendance in the job site is required.

No travel required.

Scope of Responsibility

Position reports to:
Maintenance and Operations Supervisor

Level of supervision the employee receives:


Works under general supervision, the employee receives assignments and is expected to carry them through to completion with substantial independence.

Work is reviewed for adherence to instructions, accuracy, completeness and conformance to standard practice, precedent or policy.

Level of supervision exercised:
None

Job Specifications, Knowledge, Skills & Competencies

Integrity/Honesty – Displays high standards of ethical conduct in accordance with WD Employee Ethics & Business Conduct Principles.

Understands the impact of violation of these standards on the organization, self and others, chooses an ethical course of action and is trustworthy.


Interpersonal Skills – Establishes and maintains constructive and cooperative interpersonal relationships with staff, peers, higher-level managers or staff of other organizations, internal clients and external clients.

Oral Communication – Communicates with customers, management, and peers, and explains ideas and/or information clearly. Thoughts are well-organized and recognizes potential miscommunications.


Reading – Learns from written material by determining the main idea or essential message and recognizes correct English grammar, punctuation and spelling.

Interprets documents such as procedures, work orders, safety bulletins, labeling systems, operating and maintenance instructions, and procedure manuals. Capable of reading and understanding blue prints, and/or schematic diagrams.


Arithmetic/Mathematical Reasoning – Performs computations such as addition, subtraction, multiplication and division correctly using whole numbers, fractions, decimals, percentages and formulas.

Written Communication – Uses correct English grammar, punctuation and spelling to communicate thoughts, ideas, information and messages in writing.

Listening – Focuses on and is aware of both verbal and non-verbal messages, and consciously processes these stimuli.


Customer Service – Works and communicates with internal and external clients to satisfy their expectations and is committed to quality service.

Stress Tolerance – Deals calmly and effectively with high stress situations (for example, tight deadlines, emergency situations, dangerous situations).

Attention to Detail – Is thorough when performing work and conscientious about attending to detail.


Professionalism – Shows respect for the opinions of others and behaves in such a way as to ensure an atmosphere free of needless interruptions, difficulty and/or discrimination.

Teamwork – Performs routine tasks to assist co-workers in the immediate work area; follows instructions to complete assignments.


Planning and Evaluating – Organizes work, sets priorities, and determines resource requirements, coordinates with other organizations or parts of the organization to accomplish goals, and monitors progress and evaluates outcomes.


Technical Problem Solving – Troubleshoots, diagnoses, analyzes, and identifies systems malfunctions to determine the source and cause of the problem.


Decision-Making –Generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions, or solve a problem.


Electrical – Basic knowledge of electrical equipment, components, instruments, and systems, including their design, installation, testing, uses, repair, or maintenance.

Skilled in operating a variety of electrical tools and instruments.

Knowledge and adherence to all company and client contractor Health, Safety & Environment policies and procedures.

Ability to implement standard trade practices consistent with HVAC industry requirements.

Ability to operate standard HVAC testing equipment and tools.

Ability to perform building operations, respond to alarms, and implement corrective actions.

Skill in utilizing computer software (e-mail, Word, Excel) to accomplish a variety of tasks.