Sales Management Training
1 week ago
The role of a sales trainee, specializing in new and used vehicles, involves directly selling cars at our dealership while meeting profit, volume, and customer satisfaction targets. In this position, you will report to the Sales Manager or General Manager.
Responsibilities:
- Focus on ensuring customer satisfaction as the cornerstone of our business.
- Identify each customer's vehicle requirements through effective questioning and listening.
- Conduct vehicle demonstrations, including test drives.
- Complete vehicle deliveries by explaining operating features, warranties, and paperwork to ensure customer loyalty.
- Participate in all sales meetings.
- Implement a follow-up system to drive repeat and referral business.
- Develop a prospecting system to expand the customer base.
- Stay informed about new products, features, and accessories and their benefits.
- Set personal income goals in line with dealership standards and create a plan to achieve them.
- Provide regular reports to the Sales Manager on objectives, activities, and outcomes.
- Analyze daily, weekly, monthly, and yearly actions to enhance time management and improve planning.
- Stay updated on automotive terminologies and technological advancements.
- Understand equity, vehicle values, and effectively explain depreciation to customers.
- Have knowledge of retail auto sales regulations at federal, state, and local levels.
- Introduce customers to the service department to showcase the dealership's service quality.
Requirements:
High school diploma or equivalent, ability to read and understand information, possess a valid in-state driver's license, maintain a professional appearance, exceptional communication skills, and ability to meet sales quotas.
Working Conditions:
You will be active throughout the dealership premises for most of the shift, including the lot, showroom, service department, and offices. You may also spend time outdoors showcasing vehicles and conducting test drives. Flexibility in working evening, holiday, and weekend hours is necessary.
Disclaimer:
This list of responsibilities and working conditions is not exhaustive. The dealership reserves the right to modify job functions and duties based on changing circumstances.
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