Field Service Engineer

2 weeks ago

Asheville, North Carolina, United States GE Healthcare Full time
Job Description Summary
The multi-modality Field service Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more modalities within a hospital or healthcare system in Greater Ashville, NC.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

Role Summary : The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.

Responsibilities :
  • Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
  • Assist more experienced field engineers with equipment installation.
  • Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
  • Effectively communicate and partner with teammates and colleagues.
  • Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
  • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
  • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
  • Serve as a member of the account community for key accounts.
  • Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
  • Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
  • Keep up to date with competitor information and market trends.
  • Answer service calls independently without assistance within one year of employment.
Qualifications :
  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
  • Experience with Web applications as well as Microsoft suite of products.
  • The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
Special Physical Requirements:
  • Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
  • Must have and maintain a valid Driver's License.
  • Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
Quality-Specific Goals:
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
    Complete all planned Quality, EHS & Compliance
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

  • Engineer Intern

    2 weeks ago

    Asheville, North Carolina, United States McKim & Creed Full time

    McKim & Creed is a unique, employee-owned firm. First and foremost, we value people. This means we not only hire great talent, we've also created an environment where each individual can grow, flourish and apply innovative thinking. As a result, we've created a world-class team of professionals within a nimble organization. That's what our clients want....

  • Civil Engineer

    2 weeks ago

    Asheville, North Carolina, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionJob Title: Civil Engineer - Land DevelopmentLocation: Asheville, NCAre you passionate about shaping the landscape of tomorrow? Join our dynamic team as a Civil Engineer for our land development projects in the vibrant city of Asheville We're seeking a motivated individual with a strong background in civil engineering to...

  • Early Career Geotechnical Engineer

    2 weeks ago

    Asheville, North Carolina, United States WSP Full time

    Our Business We are a global leader in environmental consulting - made stronger with the recent acquisition of Wood's Environment & Infrastructure business and Golder - with world-class expertise in environmental, social and governance (ESG), climate resiliency & sustainability (CRS), and earth sciences. Combined we have over 20,000 multidisciplinary...

  • Maintenance Engineer

    2 weeks ago

    Asheville, North Carolina, United States Embassy Suites Asheville Full time

    Job Description Job Description About Us:Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown As a team member of this new hotel, you will have the extraordinary opportunity to shape the guest experience from the ground up. This flagship hotel features a modern design, 188...

  • Civil Engineer

    2 weeks ago

    Asheville, North Carolina, United States Career Collective Full time

    Title: Project Manager Division: Land Development Our Client recognizes that our success depends on the quality of the people we hire. We are currently seeking highly talented individuals that take pride in their work, function exceptionally well in team environments, and contribute to the overall success of the company. As a 100% employee-owned company, we...

  • Engineer in Training, Utilities

    2 weeks ago

    Asheville, North Carolina, United States WithersRavenel Full time

    Job Type Full-time Description WithersRavenel is looking for people who are passionate about collaboration, community, and client success. Your reward for sharing your talent with us? OWNERSHIP. As a 100% employee-owned company, every employee is an owner-which adds a powerful and unique dimension to our vibrant company culture and purposeful work. We know...

  • Infrastructure Systems Engineer III

    2 weeks ago

    Asheville, North Carolina, United States Thermo Fisher Scientific Full time

    Job Description SUMMARY: Systems Infrastructure/Controls Engineers research, design, and own the development of equipment used to control systems, processes, and machinery and collect performance data for information analysis. They provide technical support for special processes and operations for current production product and for new product and process...

  • Infrastructure Systems Engineer III

    2 weeks ago

    Asheville, North Carolina, United States Thermo Fisher Scientific Full time

    Job Description SUMMARY: ? Systems Infrastructure/Controls Engineers research, design, and own the development of equipment used to control systems, processes, and machinery and collect performance data for information analysis. They provide technical support for special processes and operations for current production product and for new product and process...

  • Guest Service Agent

    1 month ago

    Asheville, North Carolina, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Guest Service Manager and other Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding...

  • Guest Service Agent

    1 month ago

    Asheville, North Carolina, United States Hilton Garden Inn Asheville South Full time

    JOB DESCRIPTIONAs a Guest Service Agent, you are the face of the hotel to every guest. You will work closely with the Assistant General Managers and associates to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal. Most of all they are empowered to make guests happy by exceeding their...

  • Director of Finance and Operations

    1 month ago

    Asheville, North Carolina, United States St. Martin's-in-the-Field Episcopal School Full time

    St. Martin's-in-the-Field Episcopal School is an accredited, co-educational independent day school enrolling 250 students (Preschool-8th). St. Martin's promotes a love of inquiry, a sustaining faith, a call to service, and a generous spirit open to new ideas. SMES encourages each individual to grow in confidence, compassion, and character. St. Martin's...

  • Second Grade Teacher

    1 month ago

    Asheville, North Carolina, United States St. Martin's in-the-Field Episcopal School Full time

    St. Martin's-in-the-Field Episcopal School is an accredited, co-educational independent day school in Severna Park, MD, enrolling students (Preschool-8th). St. Martin's promotes a love of inquiry, a sustaining faith, a call to service, and a generous spirit open to new ideas. SMES encourages each individual to grow in confidence, compassion, and character....

  • Middle School Math Teacher

    4 weeks ago

    Asheville, North Carolina, United States St. Martin's in-the-Field Episcopal School Full time

    St. Martin's-in-the-Field Episcopal School is an accredited, co-educational independent day school enrolling 250 students (Preschool-8th). St. Martin's promotes a love of inquiry, a sustaining faith, a call to service, and a generous spirit open to new ideas. SMES encourages each individual to grow in confidence, character, and compassion. St. Martin's...

  • Quality Engineer

    2 weeks ago

    Asheville, North Carolina, United States Raytheon Technologies Full time

    Date Posted: Country: United States of America Location: PW715: Asheville Site W Asheville Greenfield Site TBD , Asheville, NC, 28803 USA Position Role Type: Onsite Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from...

  • Engineer, Refrigeration, Laboratory Products

    1 month ago

    Asheville, North Carolina, United States Thermo Fisher Scientific Full time

    Job DescriptionJob DescriptionAt Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate...

  • Learning Specialist

    1 month ago

    Asheville, North Carolina, United States St. Martin's in-the-Field Episcopal School Full time

    St. Martin's-in-the-Field Episcopal School is an accredited, co-educational independent day school in Severna Park, MD, enrolling students (Preschool-8th). St. Martin's promotes a love of inquiry, a sustaining faith, a call to service, and a generous spirit open to new ideas. SMES encourages each individual to grow in confidence, compassion, and character. ...

  • Environmental Services Director

    2 weeks ago

    Asheville, North Carolina, United States Sanstonehealth Full time

    StoneCreek Health & Rehabilitation is seeking an Environmental Services Director to join our team Responsibilities:· Supervision and daily cleaning of resident rooms, common areas and floor care · Supervision and deep cleaning resident rooms according to schedule and discharge · Ensure and maintain a clean and orderly environment · Sterilize various...

  • Customer Service Representative- Asheville NC

    2 weeks ago

    Asheville, North Carolina, United States RATP Dev USA Full time

    RATP Dev USA - Your future our destination Mission Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to maintain on time service and delivery. Profile Requirements for a Customer Services Representative Minimum...

  • Nurse Educator Surgical Services

    1 month ago

    Asheville, North Carolina, United States HCA Healthcare Full time

    Description IntroductionDo you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Mission Hospital our nurses set us apart from any other healthcare provider. We are seeking a Nurse Educator Surgical Services to join our healthcare family.BenefitsMission Hospital, offers a total rewards package...

  • Supervisor - Environmental Services

    1 month ago

    Asheville, North Carolina, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a Supervisor - Environmental Services you want with your current employer? We have an exciting opportunity for you to join Mission Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsMission Hospital, offers a total rewards package that supports...