Front Office Staff
2 weeks ago
- Assist clinical, medical, and case management staff as necessary
- Responsible for Release of Information paper flow and Electronic Medical Records (EMR) data entry
- Responsible for obtaining information for first time clients (intakes), and updating all current client information
- Responsible for 30-Day Discharge Letters, and assisting with client transfers
- Responsible for printing daily schedules and distributing to appropriate staff
- Responsible for checking clients in and out
- Responsible for scheduling appointments, collecting fees at time of check in, answering multiple phone lines, taking messages, transferring calls, sending Nurse Notes, and making daily reminder calls
- Responsible for completing the weekly deposit
- Filing and maintaining the supply of all materials for daily functioning, and the ordering of all office supplies and maintenance of office equipment
- Other duties as assigned by supervisor(s)
Individuals must be able to:
- Read, write, speak, and communicate in English fluently. Regularly required to talk and hear.
- Regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls, and reach with hands and arms; lift or move up to 20 pounds.
- Specific vision abilities required by this job include close vision and ability to adjust focus.
- Utilize technology proficiently: including Microsoft Word & Excel software, an EMR system, internet browser, e-mail, multi-line phones, voicemail, document scanner, copy, & fax machines.
- Exhibit proficiency in math functions (adding, subtracting, multiplying, dividing, and percentages).
High School Diploma or GED, and experience that provides the required knowledge, skills, and abilities
Personal:
- Detail Oriented
- Good inter-personnel skills
- Can handle multiple tasks with constant interruption, while remaining patient
- Remain calm and professional when addressing clients, and those in crisis
- Team player with a willing-to-learn attitude
- Remain aware of activities of office, while at the same time retaining confidentiality policy
- Pass a criminal background and driver's license check to the satisfaction of SCMH
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