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Social Worker 2

4 months ago

Chattanooga Tennessee, United States Capleo Global Full time

Job Title:
Social Worker/Care Coordinator (With Tier 3 Benefits)

Location:
Chattanooga, TN Hybrid)

Duration: 6+ Months Contract (With a possible extension)

Job Description:

  • Creates work schedule of team members.
  • Solicits feedback from primary care staff to identify and prioritize needs.
  • Develops workflow for referrals, follow-up, tracking and other tasks in conjunction with regional and local health Customer leadership.
  • Assists in data collection on efficacy of clinical care team

Job Duties:

  • The Clinical Care Team will take referrals from primary care providers and will work with the primary care team to accomplish the following tasks:
  • Social support navigation for social determinants of health (SDOH) such as food insecurity, housing insecurity, etc.
  • Compile and maintain a resource list for SDOH resources including eligibility criteria, referral process, and contact information.
  • Collaborate with primary care nurses and providers.
  • Provide in-person or remote social needs screening/assessment with primary care patients referred by nurse or provider.
  • Coordinate or make aware of social services resources, i.e., housing, clothing, food, mental health services, etc.
  • May assist with patient assistance program applications and serve as a patient-provider liaison with the drug companies.
  • Assist patient with applications for programs such as CoverRx and RxOutreach
  • May help with other regional primary care-based initiatives with a social work component.
  • Documents in patients record, updates consult, and tags provider and/or clinical staff as necessary.
  • Provide patient education or find appropriate education resources

Expectations may include:

  • Complete onboarding and orientation
  • Participate in regional office and primary care clinical meetings as requested.
  • Attend provider meetings as requested.
  • Attending Health Councils and other community meetings to build relationships with social service agencies and promote health Customer services.
  • Identify barriers to care or assistance experienced by our patients and seek ways to address them.