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Wellbeing Consulting Manager

3 months ago

Omaha Nebraska, United States Gallagher Full time

About Us:


Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries.

As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive.

Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.


We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.


Overview:


The Wellbeing Manager, Physical and Emotional Wellbeing Consulting is a first level supervisory position primarily focused on managing day-to-day workflow for a team of Physical and Emotional Wellbeing Consultants and Senior Consultants (Wellbeing Consultants).

The Wellbeing Manager will be responsible for coaching, mentoring and training Wellbeing Consultants; building process and procedure around standard consulting practices and holding Wellbeing Consultants accountable to standards of success.

In this role, you will also act as a Senior Wellbeing Consultant supporting clients as needed and managing escalated issues from the Wellbeing Consultants.


Responsibilities:


Provide training, mentorship and management to a team of Wellbeing Consultants; manage the team's daily workflow in order to achieve a high performing output while maintaining exceptional service standards; encourage continuous learning, sharing transparent feedback, and lead strong talent development.

Develop standardized process and deliverables for servicing clients with metrics of measurement for effectiveness.

Capture client stories and case studies demonstrating the value and contributions of the Physical and Emotional Wellbeing Consulting team.


Establish clear process and sustained engagement by the team in required GBS systems such as BigTime, DMS, AMP, and others.


Manage a book of clients as needed acting in the role of a Senior Consultant to support the team and client needs.

Support local and regional prospecting efforts such finalist presentations, prospect meetings, and speaking engagements

Work collaboratively with branch and regional leadership to determine clients' wellbeing consulting needs and deliver meaningful and actionable reporting about client support

Foster positive working relationships with all internal departments and personnel; actively participating in and promoting a positive and collaborative culture

Collaborate with Wellbeing Team leadership to grow and evolve the Wellbeing consulting practice at Gallagher.

Qualifications:

Required:
Bachelor's degree; Minimum 7 years of experience in the Health/Wellness field (vendor, carrier, corporate, Broker/Consulting).

Knowledge of health care regulations.

Exceptional interpersonal and communication skills, both verbal and written.

Must be able to travel (up to 40% travel).

Desired:
Master's Degree or higher preferred, preferably in Public Health, Physical Sciences, Nutrition or other related field.

Business development or sales experience.


Minimum 10 years' experience in the Health/Wellness field (vendor, carrier, corporate, broker/consulting) or an equivalent combination of education, training, and experience.

Prior consulting or employee benefits experience

Minimum 5 years' experience as a people manager, leading a team, mentoring, and coaching.

Excellent organizational skills, with an emphasis on priorities and goal setting

Ability to communicate information, whether technical or non-technical to clients in a clear and concise manager

Ability and interest in presenting to large groups and public speaking (virtual and in-person)


Ability and interest in writing thought leadership documents such as white papers, training materials, presentations, case studies, and responding to media requests.

Ability to articulate and sell the value of Physical and Emotional Wellbeing Consulting products and services

Conflict resolution skills

Work Traits:
Effectively manages a diverse employee group.

Acts independently with minimal direction

Strong interpersonal and business acumen skills; experience building successful, trusting relationships with colleagues and prospects/clients

High attention to detail and accuracy

Effectively manage time and competing priorities

Ability and desire to track and provide results

Feels comfortable in giving and receiving constructive feedback

#LI-MB1

Compensation and Benefits:


On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Other benefits include:
Digital mental health services (Talkspace)

Flexible work hours (availability varies by office and job function)

Training programs

Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing

Charitable matching gift program

And more...

We value inclusion and diversity

to review our U.S. Eligibility Requirements


Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization.

For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.


Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.


Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.