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Systems Analyst, Open Text Content Server Focus, Progression

4 months ago

Tampa, Florida, United States Tampa Electric Company Full time

POWER UP A CAREER WITH US

Our people are our greatest investments. Be the light to help us keep our customers connected.

If you are interested in a career and not just a position, Tampa Electric is the place to be. Tampa Electric offers competitive pay, a comprehensive benefits package, and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives, and talents are our strengths and integral to the success of our company. We're honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable, and reliable electricity. We've been doing it for more than 100 years, and there's so much more ahead. Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions, all while keeping top-notch customer service at the center of all we do.

Title:
Systems Analyst, Open Text Content Server Focus, Progression

Company:
Tampa Electric Company

Location:
TECO Plaza

State and City:
Florida - Tampa, Shift: 8 Hr. X 5 Days

PERFORMANCE COACH:
Manager IT Corporate Operations

DEPARTMENT:
Information Technology

POSITION CONCEPT
A Systems Analyst develops applications; implements software packages, integrates applications, and provides 24x7 application support. Collaborates on all phases of the software development life-cycle (SDLC) with a focus on the application design, development, and implementation phases. Utilizes appropriate development tools and technologies in keeping with the IT architecture.

ADVANCEMENT IN PROGRESSION
Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic and will be based on direct observation of the employee's performance, accomplishments, qualifications, and the business and/or technical needs of the department. Level - Associate Systems Analyst. The Associate Systems Analyst develops software of limited complexity, provides primary support for one or more applications, and works under direct supervision.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Develops software of limited complexity based on specifications provided.
  • Implements software packages for which limited configuration and integration is required with minimal vendor contact.
  • Integrates applications where the complexity of interfaces is limited and based on specifications provided.
  • Provides 24x7 primary support for one or more applications typically classified as 'niche' or 'core, but not 'mission-critical'. May provide secondary support for mission-critical applications.
  • Supports the request and analysis phases of SDLC by assisting with documentation and estimates.
  • Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables under the guidance of more senior staff.
  • Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
  • Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
  • Acquires and maintains appropriate technical skills.

Technical Skills Needed for Focus:
OpenText Archiving and Doc Access for SAP, OpenText Archive Center, OpenText Content Server, OpenText Capture Center, OpenText Enterprise Scan, OpenText Web Viewer, OpenText Vendor Invoice Management for SAP, Intelligent Capture Center, OpenText Directory Services. C# Programming to the OpenText API would be a very nice to have skill. Development experience in OpenText Exstream is an added advantage.

QUALIFICATIONS

Required:
Bachelor's degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems, or equivalent discipline. In lieu of Bachelor's degree, additional years related experience may be considered.

Licenses/Certifications

Preferred:
Certifications in specific job-related disciplines are preferred.

Related Experience

Required:
Minimum one year of experience in systems analysis, design, and development. In lieu of Bachelor's degree, a minimum high school diploma and 4+ additional years related experience may be considered.

Knowledge/Skills/Abilities (KSA)

Required:

  • Working knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies.
  • Good verbal, written, analytical, and interpersonal skills.
  • Understands project plans and is able to clearly articulate their role, project goals, and timelines.
  • Working knowledge of the Microsoft Office suite.
  • Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.

WORKING CONDITIONS

Most work performed in an office environment, but occasional travel to operating locations is required.

LEADERSHIP COMPETENCIES

  • Champions Safety, Health, and the Environment.
  • Takes Ownership and Acts with Integrity.
  • Drives Business Excellence for Customers.
  • Builds Collaborative Relationships.
  • Develops People and Teams.
  • Cultivates Innovation and Embraces Change.
  • Thinks Strategically and Exercises Sound Judgment.