Medical Receptionist

1 week ago


Great Neck, New York, United States Lenox Hill Radiology Full time
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_.

With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

When you join us as a _
Patient Service Representative_,_ you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Location: 907 Northern Blvd, Great Neck

Schedule:
Monday through Friday, 8:30am-5:00pm

  • May require occasional Saturday coverage _

You Will:

  • Greet and register patients in a friendly and serviceoriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all copays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the backoffice staff for timely and effective care of patients

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fastpaced environment, have a knack for prioritizing work with a structured approach, and enjoy providing worldclass customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Bilingual Spanish
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay:
$ $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • AD&D insurance
  • Bereavement leave
  • Dental insurance
  • Dependent health insurance coverage
  • Employee assistance program
  • Flexible spending account
  • Free health screenings
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Parental leave
  • Pet insurance
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Wellness program

Healthcare setting:

  • Outpatient

Medical specialties:

  • Radiology

Schedule:

  • 5x 8 hour shift
  • Day shift
  • Monday to Friday

Application Question(s):

  • Are you available to work occasional Saturday shifts?

Experience:

  • Medical office: 1 year (required)

Ability to Commute:

  • Great Neck, NY required)

Work Location:
In person
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