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Medical Receptionist
1 week ago
With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.
When you join us as a _Patient Service Representative_,_ you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.
Location: 907 Northern Blvd, Great Neck
Schedule:
Monday through Friday, 8:30am-5:00pm
- May require occasional Saturday coverage _
You Will:
- Greet and register patients in a friendly and serviceoriented manner.
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
- Collect and log all copays and fees
- Answer/transfer incoming phone calls.
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with the backoffice staff for timely and effective care of patients
You Are:
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
- Able to thrive in a fastpaced environment, have a knack for prioritizing work with a structured approach, and enjoy providing worldclass customer service
To Ensure Success In This Role, You Must Have:
- High School Diploma or GED
- Bilingual Spanish
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Pay:
$ $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Free health screenings
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Pet insurance
- Referral program
- Tuition reimbursement
- Vision insurance
- Wellness program
Healthcare setting:
- Outpatient
Medical specialties:
- Radiology
Schedule:
- 5x 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you available to work occasional Saturday shifts?
Experience:
- Medical office: 1 year (required)
Ability to Commute:
- Great Neck, NY required)
Work Location:
In person
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