Housekeeping House Attendant

2 weeks ago


Delray Beach, Florida, United States Opal Grand Resort Full time
Position Overview:
Maintain the overall cleanliness and aesthetics of the hotel while providing exceptional customer service to guests. Take pride in ensuring a welcoming environment for all visitors.

Responsibilities:
  • Keep hotel public areas clean and stocked at all times according to schedule
  • Properly handle entry into vacant guest rooms and remove soiled linen and trash
  • Deep clean assigned areas including shampooing, window washing, and light fixtures
  • Handle deliveries to guest rooms promptly
  • Assist with basic maintenance tasks when required
  • Follow all safety and key control procedures diligently
  • Complete special projects as assigned by management

Guest Service Expectations:
  • Greet guests courteously and announce deliveries
  • Maintain a friendly and helpful attitude towards guests
  • Keep assigned areas clean and stocked during shifts
  • Be accommodating to guests' needs without causing disruptions
  • Assist other departments as needed

Qualifications:
  • Ability to work independently
  • Prior housekeeping experience preferred
  • Flexibility to assist in various areas of the Rooms department
  • Strong communication skills in English
  • Adherence to safety protocols at all times
  • Capability to handle physical demands of the job
  • Availability for flexible schedules

Benefits Offered:
- Health, dental, vision, and life insurance
- 401(k) and employee assistance program
- Employee discounts and paid time off
- Referral program and short-term disability coverage
- Complimentary shift meals and provided uniforms
- Hotel discounts and savings on food, beverage, and retail purchases
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