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Housekeeping House Attendant
2 weeks ago
Maintain the overall cleanliness and aesthetics of the hotel while providing exceptional customer service to guests. Take pride in ensuring a welcoming environment for all visitors.
Responsibilities:
- Keep hotel public areas clean and stocked at all times according to schedule
- Properly handle entry into vacant guest rooms and remove soiled linen and trash
- Deep clean assigned areas including shampooing, window washing, and light fixtures
- Handle deliveries to guest rooms promptly
- Assist with basic maintenance tasks when required
- Follow all safety and key control procedures diligently
- Complete special projects as assigned by management
Guest Service Expectations:
- Greet guests courteously and announce deliveries
- Maintain a friendly and helpful attitude towards guests
- Keep assigned areas clean and stocked during shifts
- Be accommodating to guests' needs without causing disruptions
- Assist other departments as needed
Qualifications:
- Ability to work independently
- Prior housekeeping experience preferred
- Flexibility to assist in various areas of the Rooms department
- Strong communication skills in English
- Adherence to safety protocols at all times
- Capability to handle physical demands of the job
- Availability for flexible schedules
Benefits Offered:
- Health, dental, vision, and life insurance
- 401(k) and employee assistance program
- Employee discounts and paid time off
- Referral program and short-term disability coverage
- Complimentary shift meals and provided uniforms
- Hotel discounts and savings on food, beverage, and retail purchases
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