Housekeeping Supervisor

3 weeks ago

West Palm Beach, Florida, United States Tideline Palm Beach Ocean Resort & Spa Full time


Job description

A Housekeeping Supervisor is responsible for inspecting designated guest rooms and/or public areas in the hotel in its continuing effort to deliver outstanding guest service and financial profitability.

Shifts: Various – must be available to work weekdays, weekends, and holidays.

Responsibilities and Duties:

  • Lead, train and supervise Room Attendants and House persons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
  • Assess inventory of, assign for cleaning and inspect rooms
  • Verify and report status and/or discrepancies of rooms
  • Monitor work schedules, lost and found program, stock rooms and carts and designated inventories
  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
  • Perform Room Attendant and/or House person duties, as needed
  • Assist in performance evaluations of Room Attendants and House persons

What are we looking for?

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Qualifications:

Highschool diploma or equivalent.

two years' experience in the hotel industry.

Dependability:

Job requires being reliable, responsible, dependable, and fulfilling obligations.

Experience: Minimum 2 years' experience in the hotel industry- knowledge

1 year supervisory role is a plus

Education:

  • High school or equivalent (Required)

Experience:

  • Hotel: 2 years (Required)
  • Housekeeping Supervisor: 1 year (Required)

Source: Hospitality Online

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