Data Center Hands And Feet Technician

2 weeks ago


Reno, Nevada, United States Cynet Systems Full time
Position Overview:

  • Updating DC Sheet/Inventory
  • Updating DC Portal
  • Server OS installation
  • Server Configuration
  • Updating Firmware, BIOS, and drivers
  • Vendor coordination for hardware issues
  • Sharing Logs with Vendor for hardware issues
  • Parts received and returned
  • Server Mounting
  • Server Movement
  • Rack Movement
  • Preparing Gatepass for Device Movement
  • Coordinating with Network Team
  • Network Connectivity
  • Coordination with Teams (VM, Storage, Backup & Unix)
  • Maintaining DC Store (Server Part Only)
  • Coordinating with Customs for Material inspection
  • Coordinating with Logistics Team
  • PO and Invoice status check
  • Maintaining Authorization Sheet (DC, MUX & Fire Proof Safe)
  • MUX room cleanup
  • DC cleanup
  • Checking and maintaining Power and Cooling in DC
  • Labeling on Racks and Devices
  • Handling Client servers issues
  • Providing Recording Backup as per admin request
  • Tape Movement to Fire Proof Safe
  • TS Installation
  • TS Configuration
  • PDU Installation
  • Reports
  • Remedy and Tasks
  • Conducting periodic audits across LoBs to ensure adherence to regulatory compliance and CoE processes
  • Collating audit findings, analyzing the same, and preparing reports
  • Providing support to LoB HR for action plans based on audit findings
  • Preparing reports for CoE review with Senior Management
  • Tracking lateral hiring and sharing reports with LoBs
  • Compiling data for monthly/quarterly reports
  • Providing inputs on improving current reports
  • Understanding HR and LoB requirements for process automation/enhancements
  • Providing recommendations on HR processes changes
  • Piloting new processes and enabling rollout with Business Leaders
  • Responding to customer queries and escalating when necessary
  • Soft Skills:
    • Strong written and verbal communication skills
    • Ability to provide consistent and excellent customer support to a diverse staff
    • Strong customer service skills
    • Must be detail-oriented, self-motivated, and a self-starter
    • Excellent problem-solving and analytical skills
    • Flexibility with a Can-do attitude
    • Experience in managing diverse teams
  • Desired Experience:
    • Ensuring proper levels of support for IT infrastructure projects
    • Strong Microsoft Office skills
    • Thorough understanding of Outlook's tools
    • Strong teamwork and technical expertise
    • Other Skills/Experience:
      • Understanding of IT Infrastructure, Contract, and Vendor Management
      • Management of the Region
      • Significant travel expected on the job
      • Location of work will be at client offices
      • Flexibility in relocation based on job requirements


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