Director of Ticket Operations
2 weeks ago
Position Details
Job Title
Director of Ticket Operations
Position Number
Job Category
University Staff
Job Type
Full-Time
FLSA Status
Exempt
Campus
Rogers Park-Lake Shore Campus
Department Name
ATHLETICS
Location Code
ATHLETICS - GENERAL PROGRAM (03300A)
Is this split and/or fully grant funded?
No
Duties and Responsibilities
- Manage ticket operations for athletic events, including implementation of policy and procedures relating to ticket sales, sales strategy, ticket distribution, and allocation.
- Plan and implement a customer service strategy that provides fans with first class support, resolves customer ticket issues efficiently, and develops relationships with season ticket base and other fans.
- Collaborate with community organizations, university partners, and internal units such as marketing, promotions, communications, and creative services to maximize revenue and attendance for all ticketed sports by increasing single-game sales, season tickets, group sales, and student engagement.
- Coordinate all fiscal activities for the ticket office including event reconciliation, daily deposits and settlements, and ticket and financial reporting
- Hire, schedule, train, and supervise student ticket worker staff, ensuring students are learning skills while assisting in day-to-day and game day activities.
- Perform other related duties as assigned.
Bachelor's degree in related field and three-five years of previous experience with college or private enterprise facilities management.
Qualifications
- A Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
- Minimum 2 year work experience in collegiate athletics or professional athletics,
- Excellent computer, verbal and written communication, as well as demonstrated organizational skills. Experience working with a ticketing system/software like Audience View.
NA
Computer Skills
Microsoft Office, and experience working with a ticket system (i.e. Audience View)
Supervisory Responsibilities
No
Required operation of university owned vehicles
No
Does this position require direct animal or patient contact?
No
Physical Demands
None
Working Conditions
Irregular Hours
Open Date
11/13/2023
Close Date
Special Instructions to Applicants
Diversity and Inclusion Statement
Diversity, Equity, and Inclusion
As one of the nation's largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors
diversity, equity, and inclusion. We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive
benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.
Quick Link for Posting
-
Director of Ticket Operations
2 weeks ago
Chicago, Illinois, United States LRES Full timeEmployment Opportunities Designed to Help Us Collaborate in CreationDirector of Ticket Operations Thank you for your interest in Loyola University Chicago. To view open positions, please enter your search criteria below. You may view all open positions by not specifying any search criteria and selecting the "Search" button. Bookmark this Posting |Print...
-
Manager, Ticket Sales
2 weeks ago
Chicago, Illinois, United States US Soccer Federation Full timeU.S. Soccer Overview We are U.S. Soccer and we are the future of sport in the United States. Our mission is to make soccer the preeminent sport in the United States. We embrace diversity, technology and global connections to drive the growth of our sport and serve our athletes and fans. We seek motivated, passionate, skilled people who can think, create and...
-
Operations Director
2 weeks ago
Chicago, Illinois, United States St. Francis of Assisi Full timeThe Archdiocese of Chicago (AoC) is the third largest diocese in the United States and serves more than 2.2 million Catholics. The Archdiocese, pastored by Cardinal Blase J. Cupich, has more than 15,000 employees across its ministries, including Catholic Charities, the region's largest non-profit social service agency. The Archdiocese's elementary and...
-
Director, Administrative Operations
2 weeks ago
Chicago, Illinois, United States University of Illinois Full timeDirector, Administrative Operations - Division of Academic Internal Medicine and Geriatrics Director, Administrative Operations - Division of Academic Internal Medicine and Geriatrics Hiring Department : Department of Medicine Location : Chicago, IL USA RequisitionID:Posting Close Date : May 29, 2024 About the University of Illinois Chicago UIC is among the...
-
Director of Recruitment Operations
2 weeks ago
Chicago, Illinois, United States University of Illinois at Chicago Full timeDirector of Recruitment OperationsUIC Office of Strategic Recruitment and OutreachLocation: ChicagoClose Date: 6/21/2024The University of Illinois at Chicago is seeking a Director of Recruitment Operations to serve as an internal consultant and project manager to the Strategic Recruitment and Outreach office and to campus partners that use the Customer...
-
Director of Recruitment Operations
2 weeks ago
Chicago, Illinois, United States University of Illinois Full timeDirector of Recruitment Operations - Office of Strategic Recruitment & Outreach Hiring Department : Office of Strategic Recruitment and Outreach Location : Chicago, IL USA RequisitionID :Posting Close Date : 6/21/2024 About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research...
-
Director, Administrative Operations
1 month ago
Chicago, Illinois, United States University of Illinois - Chicago Full timeDirector, Administrative Operations - Division of Academic Internal Medicine and Geriatrics Director, Administrative Operations - Division of Academic Internal Medicine and Geriatrics Hiring Department : Department of Medicine Location : Chicago, IL USA Requisition ID : Posting Close Date : May 29, 2024 About the University of Illinois Chicago ...
-
Director of Plant Operations
2 weeks ago
Chicago, Illinois, United States La Rabida Children's Hospital Full timeJob Description Job Description Director of Plant OperationsLa Rabida Children's Hospital is hiring a full-time Director of Plant Operations for the Plant Operations department in Chicago, IL.At La Rabida Children's Hospital, our mission is simple: we're dedicated to maintaining and improving the quality of life for each of our patients with complex...
-
Credit Risk Review Director-Operations
2 weeks ago
Chicago, Illinois, United States Bank of Montreal Full timeApplication Deadline:06/18/2024 Address:320 S Canal StreetJob Family Group:Audit, Risk & Compliance. Conducts independent examinations of credits and portfolios to ensure risk rating accuracy and asset quality of the credit portfolio. As a critical Risk, Director, Operations, Credit, Evaluation, Operation, Banking, Business Services
-
Sr. Director of Operations
2 weeks ago
Chicago, Illinois, United States University of Chicago Full timeLocation: Chicago, IL Job Description:Operational Leadership & Center Management:Oversee day-to-day operations of the TMW Center, including research initiatives, programs, and partnerships, under the direction of the Co-Director/PI. Develop and implement operating systems, policies, and structures to support organizational goals and sustainability....
-
Assistant Director of Operations
2 weeks ago
Chicago, Illinois, United States University of Chicago Full timeLocation: Chicago, IL Job Description:Financial Management of The Pearson Institute Manages and executes on the annual budget of The Pearson Institute Providing monthly reports to the Institute Director and collaborating with staff to ensure all costs are projected and accounted for Provides monthly reports to Pearson RAâs, professors, and grant awardees...
-
Operations Director
2 weeks ago
Chicago, Illinois, United States Chick-fil-A Full time*This role begins March 2023* It is our desire at Chick-fil-A Wrigleyville to be a "home away from home" for our community. We will strive to achieve this through pursuing excellence in all areas, starting with building a High Performance Leadership Team. The Operations Director role at Chick-fil-A Wrigleyville will report directly to the Owner/Operator and...
-
Director of Operations
2 weeks ago
Chicago, Illinois, United States Wexford Health Sources Full timeTo Apply for this Job Click HerePOSITION:Director of OperationsSCHEDULE:Full-Time, Mon.-FriLOCATION:Statewide IllinoisA Job Should be MORE than just a paycheck.Wexford Health Sources, Inc. is one of the nation's largest correctional health care providers. Over the past 30 years, our team of dedicated clinical professionals has helped literally millions of...
-
Director of Financial Operations, TMW Center
2 weeks ago
Chicago, Illinois, United States The University of Chicago Full timeDirector of Financial Operations, TMW Center page is loaded Director of Financial Operations, TMW Center Apply locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id JR26451 Department BSD SUR OHNS: Thirty Million WordsAbout the Department The TMW Center for Early Learning + Public Health at the University of Chicago...
-
Director of Operations
2 weeks ago
Chicago, Illinois, United States The Alden Network Full timeThe Alden Network - Title: Director of OperationsReports to: Vice President of Alden Realty Services, Inc.About us: Alden Realty Services, Inc. (ARS) is a property management company for affordable independent living communities throughout the Chicagoland area. Since 1990, ARS has co-developed and continues to manage 15 properties that provide housing to...
-
Director of Operations
2 weeks ago
Chicago, Illinois, United States Jaybird Senior Living Full timeAbout the Company:There are jobs – and then there are careers.At Jaybird Senior Living, we offer team members the chance to do the kind of work that is meaningful and makes a difference every day. We are looking for people who live our mission of demonstrating exemplary red carpet service in all we do. The opportunity to grow, challenge yourself, and learn...
-
Director, Group Sales
1 week ago
Chicago, Illinois, United States teamworkonline Full timeChicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago's ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and...
-
Director of Operations
2 weeks ago
Chicago, Illinois, United States TalentRemedy Full timeThe Director of Operations will play a pivotal role in leading and optimizing the production and fulfillment operations of our client's company. This position requires a leader with extensive experience in manufacturing and supply chain management, a proven track record of driving operational excellence and a strategic mindset to support business growth and...
-
Director of Regional Operations
1 month ago
Chicago, Illinois, United States Smithbucklin Full timeSmithbucklin , a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Director of Regional Operations for our Professional Societies and Communities unit in Chicago or Washington, DC. The Director of Regional Operations for the Legal Marketing Association (LMA) will...
-
Chicago, Illinois, United States The Zero Hash Full timeDirector of Customer Experience for Fiat and Digital Asset Payments Chicago, IL - Remote OK Full-Time Client Services Director of Customer Experience for Fiat and Digital Asset PaymentsDirector of Customer Experience for Fiat and Digital Asset PaymentsAbout the RoleThe Client Services team at Zero Hash acts as the customers trusted advisor and partner,...