Telephone/PBX/AYS Operator

2 weeks ago

Miami Beach Florida, United States Eden Roc Miami Beach Full time

Property Description:


Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service.

With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement.

Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment.

As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand.

Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach

Overview:


We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests.

In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Join our team and become a part of a culture that values teamwork, respect, and hospitality.

Qualifications:
High school diploma or equivalent

Excellent communication skills, both verbal and written

Previous experience operating a PBX or multi-line phone system preferred

Strong customer service skills and the ability to remain calm under pressure

Basic computer skills, including proficiency in Microsoft Office and email

Ability to work a flexible schedule, including weekends and holidays

Benefits:


Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:
Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Three Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution.

Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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