![Access Dubuque](https://cdn.upward.net/company_logos/company_icon.png)
IT-Tech Support Specialist Days
1 week ago
IT-Tech Support Specialist Days
**Westmark Enterprises, Inc.**
1 Positions
ID: 48360
Posted On 06/05/2024
**Job Overview**
Westmark Enterprises is looking for a Tech Support Specialist who will provide information technology related first line software and product support to all internal users and external customers. This role will be responsible for logging, advanced troubleshooting, replying to and or escalating all technical support requests. You will be responding to customers via email, online live chats, and phone. Hours are Saturday Wednesday 8:00am-4:30pm. No remote work available.
**_Who We Are_**
Westmark Enterprises is a support organization headquartered in Dubuque, Iowa that provides support functions such as information technology, human resources, inventory control, telecommunications, finance, and accounting for numerous affiliated companies, including Kendall Hunt Publishing, Westmark Development, Great River Learning, RCL Benziger, and Paradigm Education Solutions. To learn more about us, visit our website at /
**As a Technical Support Specialist, you can expect to:**
+ Perform first level IT support-related activities on issues regarding the use of company product software for external customers
+ Perform timely escalation of pending support-related issues to various departments for further analysis and resolution
+ Perform quality assurance and release review processes by following a test plan as outlined by the development team and management
+ Maintains open lines of communication; customers must receive a response to their query
**_Who We Need_**
+ Qualified candidates should have an associate degree from a two-year college or technical school or two to four years related experience and/or training.
+ Someone who is comfortable working day shift hours Saturday-Wednesday.
+ Prior technical support experience preferred.
+ Strong verbal and written communication skills; organizational, analytical and decision-making skills are essential.
+ Familiarity with technologies such as smart phones, tablets, desktops and laptops is preferred.
**_Why Us? We Understand It's More Than Just a Job_**
Choosing a career path can be one of the most important decision in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offer are just as appealing as the job itself.
Kendall Hunt offers -
+ **Job Stability.** Kendall Hunt and their family of companies have been around for over 75 years
+ **Career Growth.** Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies
+ Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability
+ Generous company match on 401(k) plan, as well as profit sharing
+ 15 days of PTO at hire, plus paid holidays
+ Scholarship and tuition reimbursement
An Equal Opportunity Employer
Primary Contact
11664
Kelly Schanbeck
Corporate Recruiter/HR Specialist, Human Resources
Phone
Phone
Phone
Fax
True
False
True
**Job Details**
Categories
Customer Service
Information Technology/Telecommunications
Location
Dubuque, IA
Shift
Second Shift
Job Type
Employee
Full/Part
Full Time
Pay/Salary
37,000
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Paid Holidays
Tuition Reimbursement
**Qualifications**
Education
Associates
Experience
1-2 Years
Company ID
1333
Job REQ #
# Positions
1
Start Date
End Date
Featured Job
0
TH Ad
0
TH Comments
**Similar Jobs**
Customer Solutions Specialist
Kendall Hunt Publishing Company
Rights and Permissions Specialist
Kendall Hunt Publishing Company
Management TraineeAll Shifts
Foodliner, Inc.
Talent Acquisition Specialist
Sedona Staffing Services
Marketing Specialist
Sedona Staffing Services
Customer Care Specialist
Flexsteel Industries, Inc
Maintenance Technician - Days & Nights shifts
Sedona Staffing Services
PT Teller Monticello Branch
DuTrac Community Credit Union
Communication Specialist-Switchboard
UnityPoint Health Finley Hospital
Front Desk Part Time / Full Time
Hotel Julien Dubuque
**Share this Job**
Westmark Enterprises, Inc.
**About the Company**
Headquartered in Dubuque, Iowa, Westmark Enterprises specializes in real estate development in Iowa, Florida and North Carolina. In addition, Westmark also provides support for related companies, including Kendall Hunt Publishing Company and Great River Learning.
With approximately 100 employees in Dubuque, Westmark provides career opportunities in accounting and finance, information technology, human resources, and telecommunications.
**For more information, visit Westmark at**
)
-
Sales Support Specialist
1 week ago
Dubuque, Iowa, United States Pigott Full timeAre you a dynamic individual ready to embark on an exciting journey as a Full-Time Sales Support Specialist with Pigott, Inc.? Get ready to lead the way in providing exceptional support to our sales team. You'll have the chance to showcase your skills in a fast-paced, customer-focused environment. Join us in creating exceptional experiences for our clients...
-
Marketing Specialist
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeMarketing Specialist **Sedona Staffing Services** 1 Positions ID: Posted On 05/25/2024 **Job Overview** **Marketing Specialist** **Onsite Dubuque, IA** **Monday Friday 8a-5p (Full Time)** **Wage: Based upon experience + full benefits package** We are seeking a dynamic Marketing Professional to join our team in Dubuque, IA. The ideal candidate will be...
-
Technical Support Representative
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeTechnical Support Representative **Managed Solutions Group** 1 Positions ID: 47085 Posted On 05/06/2024 **Job Overview** The Technical Support Representative will work cooperatively with the Technical Services Manager and other members of the team assisting with the delivery and management of technology-based services and solutions for new and existing...
-
Dubuque, Iowa, United States Access Dubuque Full time1st Shift Direct Support Professional Dubuque **Area Residential Care** 10 Positions ID: 33841 Posted On 06/06/2023 **Job Overview** First Shift Your future starts here **About the job:** Area Residential Care is seeking a Direct Support Professional that wants to make a difference in peoples' lives. We support individuals with intellectual disabilities and...
-
Ancillary Charge Specialist
7 days ago
Dubuque, Iowa, United States Access Dubuque Full timeAncillary Charge SpecialistMedical Associates1 PositionsID: o4GttfwqPosted On 06/09/2024Job OverviewDescriptionMedical Associates is looking for an Ancillary Charge Specialist to join our teamSchedule: During training, this position will work in-office M-F, 8am-5pm. After successful completion of training and consistently being able to meet productivity...
-
Sales/Marketing Specialist
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeSales/Marketing Specialist **Express Employment Professionals** 1 Positions ID: dmEwL2M4T2JMRkVmMllh Posted On 05/22/2024 **Job Overview** **Sales & Marketing Specialist** **Company:** Express Employment in partnership with a local company **Location:** Dubuque, IA **Position Type:** Full-Time **Compensation:** $17-$20 per hour (starting) **Description:**...
-
Pharmacy Clerk/Support Person
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timePharmacy Clerk/Support PersonMedOne Pharmacy Benefit Solutions1 PositionsID: Posted On 06/12/2024Job OverviewJoin MedOne as a Specialty/Mail Order Pharmacy Clerk- Serve a variety of patients with complex conditions in our closed-door practiceLocation: Dubuque, IAEmployment Type: Full-TimeAbout MedOne:MedOne is a full-service pharmacy benefit manager (PBM)...
-
Prevention Specialist
7 days ago
Dubuque, Iowa, United States Area Substance Abuse Council Full timeJob Type Full-timeDescriptionArea Substance Abuse Council (ASAC) offers meaningful, rewarding work that changes lives and communities. Staff are supported with training and development opportunities at all levels of the organization. If you are looking for a place where you can be passionate about what you do and can grow and advance your career, whether...
-
Insurance Configuration Specialist
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeInsurance Configuration Specialist **Medical Associates** 1 Positions ID: oDo5sfwi Posted On 06/07/2024 **Job Overview** **Description** Are you someone with a background in claims processing, medical billing or coding looking to advance your career? Medical Associates Health Plans is hiring a **Configuration Specialist** to join their team This position...
-
Marketing Specialist
1 week ago
Dubuque, Iowa, United States MSA Professional Services, Inc. Full timeMSA PROFESSIONAL SERVICESMarketing Specialist (Campaigns Dubuque , Iowa Apply Now We are seeking a dynamic Marketing Specialist (Campaigns) to spearhead the development of campaigns and internal education initiatives at MSA. As a key member of our team, you will play a pivotal role in strengthening our market presence and positioning the firm for growth...
-
Clinical Document Specialist
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeClinical Document Specialist (CDI) **MercyOne** 1 Positions ID: TRHEUS MERCYO Posted On 05/17/2024 **Job Overview** **Employment Type:** Full time **Shift:** Day Shift **Description:** Preferred certification or licensure includes: Current Registered Nurse License, Registered Health Information Administrator (RHIA), Registered Health Information Technician...
-
Clinical Specialist
1 week ago
Dubuque, Iowa, United States Trinity Health Corporation Full timeEmployment Type:Full timeShift:Day ShiftDescription:POSITION PURPOSE:Under general supervision of the Department Director and works collaboratively with the Director of Clinical and Professional Development, (in collaboration with nursing leadership) the Clinical Specialist functions in the acute care setting in the three spheres of influence (patient care,...
-
Ancillary Charge Specialist
1 week ago
Dubuque, Iowa, United States Medical Associates Clinic Full timeDescriptionMedical Associates is searching for an Ancillary Charge Specialist to come aboard our team.Schedule: During training, this role will be in-office Monday to Friday, from 8am to 5pm. After training and meeting productivity goals consistently, the position offers the option to work either 4 days of 10 hours each or 5 days of 8 hours each...
-
Customer Care Specialist
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeCustomer Care Specialist **Flexsteel Industries, Inc** 1 Positions ID: CUSTO001165 Posted On 05/24/2024 **Job Overview** + Act as voice of the customer, communicating customer needs & expectations within Flexsteel. + Work independently within established procedures requiring minimal escalation. + Respond timely with customized responses to customer inquiries...
-
Customer Solutions Specialist
1 week ago
Dubuque, Iowa, United States Kendall Hunt Publishing Full timeDo you have a passion for helping others? Do you like researching and finding solutions? Do you want variety and different challenges in your day? We are looking for problem solvers, critical thinkers, and level-headed employees to help guide our customers. As a team of highly motivated, customer-centric professionals, we're looking for the right person to...
-
Maintenance and Sanitation Specialist
3 weeks ago
Dubuque, Iowa, United States tapwage Full timeAlready a Kwik Trip Coworker? Follow this link to apply: Location: Kwik Star 495Minimum Starting Pay: $16.00Shift: VariableMaintenance and Sanitation Specialist:Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Maintenance coworkers keep our stores, car washes, fuel pumps and store equipment...
-
Maintenance and Sanitation Specialist
1 month ago
Dubuque, Iowa, United States tapwage Full timeAlready a Kwik Trip Coworker? Follow this link to apply: Location: Kwik Star 495Minimum Starting Pay: $16.00Shift: VariableMaintenance and Sanitation Specialist:Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Maintenance coworkers keep our stores, car washes, fuel pumps and store equipment...
-
Pharmacy Tech II
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timePharmacy Tech IICrescent Community Health Center1 PositionsID: Posted On 06/03/2024Job OverviewWhy Crescent Community Health Center? Crescent is a mission driven and patient centered organization. We provide medical, dental and brain health services to the Greater Dubuque area including our most vulnerable populations. We work hard to bring high quality...
-
Receptionist - SUMMER TEMP ROLE
1 week ago
Dubuque, Iowa, United States Access Dubuque Full timeReceptionist - SUMMER TEMP ROLE **Express Employment Professionals** 1 Positions ID: dmEwL2M4T2JMRkVmMllh Posted On 05/24/2024 **Job Overview** Express Employment in Platteville, WI has partnered with a local business in **LANCASTER, WI** to search for a candidate to support their company in a **RECEPTIONIST** role. This is a _TEMPORARY SUMMER POSITION._...
-
Cath Lab Tech Travel Radiology Technologist
1 month ago
Dubuque, Iowa, United States American Traveler Full timeAmerican Traveler is offering a rewarding Cath Lab Tech Radiology Technologist contract position in Dubuque IowaShift:Days 8 Job Length: 13 weeks Radiology Technologists who work with us receive a highly competitive pay and benefits package. You'll enjoy the personalized client service that has earned us high ratings from travelers nationwide and the...