Connection Specialist

1 week ago

San Jacinto, California, United States CommonSpirit Health Full time


CommonSpirit Health Connection Specialist Phoenix , Arizona Apply Now CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health.

With more than 700 care sites across the U.S.

from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S.

residents. Our world needs compassion like never before. Our communities need caring and our families need protection.

With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

ResponsibilitiesWhile this position provides services to the patients of CommonSpirit Health across the United States, this position must work on-site at our Phoenix AZ Virtual Hospital located at 3033 N.

3rd Avenue.

Connection SpecialistWorking as a Connection Specialist is a rewarding career that allows you to help people in need across the United States in a 24/7 virtual call center environment.

Part of our highly specialized team of phone and communications operators at CommonSpirit Health's Virtual Hospital in Phoenix, AZ, this position will serve as the initial point of contact between our patients, family members and others and our healthcare professionals at 140+ hospitals across 21 states.

They will practice active listening skills and ask questions to get to the critical details needed to accurately and efficiently direct the call.

Connection Specialists are naturally compassionate individuals who are comfortable talking to people who might be emotional, pankicked or stressed.

While working under stress, the right person will be eager to work directly with our callers in a calm and efficient manner to respond to situations ensuring the best possible outcome for the caller.


Is that person you?What you'll do:

Using a Private Branch Exchange (PBX) operator function, you will use exceptional communication and judgment skills to make decisions quickly when answering inbound phone calls.

You will need to recognize the difference between emergency and non-emergency calls and quickly evaluate the situation and decide on the appropriate course of action.

You will practice active listening to connect the dots and know which questions to ask callers to get the critical details needed to accurately and efficiently direct the call.

Call responses could include, call routing, code calling, overhead announcements and sending notifications to essential patient care team members across the country.

You will also provide after hours remote patient care coverage for patients being monitored while healing at home; serving as their lifeline for questions and an escalation trigger for immediate patient care.

While youre busy caring for our patients, well take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, performance bonus eligibility and moreWhy should you choose us:

What sets us apart from other healthcare organizations? How much time do you have? In short, it all starts with our current employees.

They believe in living our mission to provide compassion to everyone.

We, in turn, believe that growing and supporting our people allows us to deliver a higher degree of quality care to our patients.

Whether in-person or virtually, CommonSpirit Health advocates for all who live in the communities we serve, especially the most vulnerable.

Choose an organization who will champion your talents and nurture your career.

Choose CommonSpirit Health#LI-CSHQualificationsRequired:
1-year related experience (customer service environment)

Preferred:

While youre busy impacting the healthcare industry, well take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility and more#VCCPay Range$ $21.40 /hourWe are an equal opportunity/affirmative action employer.

#J-18808-Ljbffr

  • Connected Customer Supervisor

    1 week ago

    San Diego, California, United States Floor & Decor Full time

    Purpose:The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role oversees cashiering, returns, cash office functions, inventory management, e-commerce support, and provides customers with an exceptional shopping experience. Successful connected customer supervisors are:...

  • Talent Acquisition Specialist

    1 week ago

    San Diego, California, United States Nexus Talent Connect Full time

    Job Description Job Description Salary: $100k - $300kNexus Talent Connect is seeking a Top Tier Talent Acquisition Specialist to Join a Winning Team This is a Career Changing opportunity to join a quickly growing Staffing Partner and work on the cutting edge of Recruiting Nexus Talent Connect leverages absolute Leading-Edge technology to work smarter,...

  • Visitation Specialist

    1 week ago

    San Francisco, California, United States Rally Family Visitation Services Full time

    Rally's Visitation Specialist(s) provide direct services to families referred through the Family Court(s) in Marin, San Francisco and/or San Mateo. Specialists work with Case Coordinators and Site Supervisors to deliver professional services centering the best interest of children and protecting adult survivors of domestic violence. At Rally Family...

  • Community Specialist

    1 week ago

    San Francisco, California, United States Felton Institute Full time

    Job Description Job Description Community SpecialistBehavioral Health ICM for Older Adults Agency OverviewFounded in 1889, Felton Institute/Family Service Agency of San Francisco has a 129-year history of innovation in services for vulnerable children, families, and adults. Our mission is to strengthen families by providing caring, effective, and innovative...

  • Marketing Campaign Specialist

    1 week ago

    San Francisco, California, United States Nelson Connects Full time

    Job Description Job Description Marketing Campaign Specialist - Contract Remote in US You are a Marketing Campaign Specialist with enterprise experience who will ensure marketing campaigns are executed correctly and error free. A typical campaign specialist is responsible for creating marketing and advertising plans and monitoring advertising programs across...

  • member engagement specialist

    1 week ago

    San Luis Obispo, California, United States Channel Islands YMCA Full time

    Job DetailsLevel Entry Job Location San Luis Obispo County YMCA - San Luis Obispo, CA Position Type Part Time Salary Range $ $17.00 Hourly Job Shift Any DescriptionBENEFITS THAT BENEFIT YOU FREE Family Gym Membership and Program Discounts Education Assistance Program Up To $1,500 per year YMCA Retirement Fund Paid Sick Leave Flexible Schedule Commitment To...

  • Marketing Specialist

    1 week ago

    San Francisco, California, United States GrubMarket Full time

    ABOUT THE COMPANYGrubMarket is a leading online platform that connects farmers directly with businesses and consumers to provide organic food. Recently, the company secured a $90 million investment to support its expansion plans. GrubMarket is set to make strategic acquisitions and broaden its reach before its anticipated IPO later this year. With a recent...

  • Care Specialist

    4 weeks ago

    San Francisco, California, United States Upward Health Full time

    CARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...

  • Care Specialist

    4 weeks ago

    San Francisco, California, United States Upward Health Full time

    CARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...

  • Care Specialist

    3 weeks ago

    San Francisco, California, United States Upward Health Full time

    CARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...

  • Care Specialist

    2 months ago

    San Francisco, California, United States Upward Health Full time

    CARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...

  • Care Specialist

    4 weeks ago

    San Francisco, California, United States Upward Health Full time

    CARE SPECIALIST - ECMAre you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructured environments, we invite you to consider joining our team as a Care...

  • Activity Specialist

    1 month ago

    San Francisco, California, United States Sage Eldercare Solutions Full time

    Activity SpecialistJob Location: Contra Costa County, CA; Various East Bay Area, CA locations. Requires on-site work in residences and facilities and remote collaboration with team members.Job Schedule: Part-time to Full-timeReports to: Hummingbird Project ManagerAre you driven by a passion to make a meaningful impact in the lives of elders through creative...

  • Activity Specialist

    4 weeks ago

    San Francisco, California, United States Sage Eldercare Solutions Full time

    Activity SpecialistJob Location: Contra Costa County, CA; Various East Bay Area, CA locations. Requires on-site work in residences and facilities and remote collaboration with team members.Job Schedule: Part-time to Full-timeReports to: Hummingbird Project ManagerAre you driven by a passion to make a meaningful impact in the lives of elders through creative...

  • Activity Specialist

    4 weeks ago

    San Francisco, California, United States Sage Eldercare Solutions Full time

    Activity SpecialistJob Location: Contra Costa County, CA; Various East Bay Area, CA locations. Requires on-site work in residences and facilities and remote collaboration with team members.Job Schedule: Part-time to Full-timeReports to: Hummingbird Project ManagerAre you driven by a passion to make a meaningful impact in the lives of elders through creative...

  • Activity Specialist

    1 month ago

    San Francisco, California, United States Sage Eldercare Solutions Full time

    Activity SpecialistJob Location: Contra Costa County, CA; Various East Bay Area, CA locations. Requires on-site work in residences and facilities and remote collaboration with team members.Job Schedule: Part-time to Full-timeReports to: Hummingbird Project ManagerAre you driven by a passion to make a meaningful impact in the lives of elders through creative...

  • Medical Records Specialist

    1 week ago

    San Diego, California, United States SCA Health Full time

    Medical Records Specialist - Outpatient Surgery Center of La JollaJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLLa Jolla, CaliforniaLa Jolla Orthopedic, LLCHealthcare DeliveryRegularFull-time1USD $22.00/Yr.USD $24.00/Yr.34397 Job Description OverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each...

  • SEM Specialist at beBee

    1 week ago

    San Francisco, California, United States beBee Professionals Full time $60,000 - $80,000

    About beBee:beBee is a pioneering professional networking platform where professionals from around the globe connect, share, and grow. By leveraging innovative tools and technologies, beBee ensures a dynamic environment for professional development and networking.About the Role:As an SEM Specialist at beBee, you will play a crucial role in driving our...

  • Clinical Specialist

    1 month ago

    San Diego, California, United States Boston Scientific Full time

    Additional Location(s): N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • Clinical Specialist

    4 weeks ago

    San Diego, California, United States Boston Scientific Full time

    Additional Location(s): N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...