member engagement specialist

1 week ago


San Luis Obispo, California, United States Channel Islands YMCA Full time
Job Details

Level
Entry

Job Location
San Luis Obispo County YMCA - San Luis Obispo, CA

Position Type
Part Time

Salary Range
$ $17.00 Hourly

Job Shift
Any

Description

BENEFITS THAT BENEFIT YOU
  • FREE Family Gym Membership and Program Discounts
  • Education Assistance Program Up To $1,500 per year
  • YMCA Retirement Fund
  • Paid Sick Leave
  • Flexible Schedule
Commitment To Inclusion

At the Channel Islands YMCA, diversity and inclusion are at the heart of our mission. We are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected.

What does a Member Engagement Specialist do?

TheMember Engagement Specialist at the Channel Islands YMCA maintains a supportive, positiveatmosphere that welcomes and respects all individuals. The Member Engagement Specialist respondsto member and guest needs and promotes memberships and programs.
  • Conduct interviews and facility tours with prospective members to promote, the goal of increasing new membership enrollments
  • Engage members and manage and monitor recruitment and retention tracking and reporting
  • Identify, track and follow-up consistently with prospective members via branch promotions, software reports, internal/external messaging etc
  • Generate new prospective members through collaboration with Program Coordinator/Director
  • Handle all new/follow up phone calls regarding facility membership promptly and in a professional courteous manner
  • Perform member relations duties including handling complaints and inquiries, processing new memberships and monthly fee payments
  • Ensure knowledge of YMCA programs and assist with program enrollment
  • Follow check-in and service procedures
  • Follow cash management and receipting procedures
  • Handle telephone reception
  • Maintain a neat and organized Service Desk. Ensure the front lobby area remains tidy and clean
  • Stock work areas with forms and stationary supplies
  • Be proactive with information and knowledge of all program information and changes
  • Complete opening and closing building procedures
  • Provides exceptional customer service and fosters connections with members
Qualifications
  • Must be at least 18 years old
  • High School Diploma or equivalent
  • Previous customer service experience preferred
  • Complete required certifications within 30 days of hire
  • Complete all required Branch and Position specific trainings as required within two weeks of hire
  • Ability to obtain a criminal record clearance


  • San Luis Obispo, California, United States Whole Foods Market Full time

    Whole Foods Market - Training Specialist Position The Training Specialist plays a crucial role in supporting the engagement, productivity, and retention of New Members within the company. Collaborating closely with Team Leadership, Store Trainers, and Team Member Services Generalists, the Training Specialist ensures the seamless delivery of high-quality...


  • San Luis Obispo, California, United States Family Care Network Full time

    FCNI is a community focused non-profit based in San Luis Obispo, CA. We work in partnership with San Luis Obispo County agencies and other community-based organizations to provide hope, stability, support , and empowerment to those in need. Our mission could not be accomplished without the dedication, passion, and commitment of our incredible team. Our...


  • San Luis Obispo, California, United States City of San Luis Obispo California Full time

    Provides case management, advocacy, support, and referrals to community members experiencing homelessness and/or mental health crises; assesses and evaluates the needs of individuals referred to or contacted by the City of San Luis Obispos Mobile Cr Specialist, Police Officer, Mental Health, Management, Medical, Support, Healthcare


  • San Diego, California, United States San Diego County Office of Education Full time

    Engagement and Organizational Development Specialist (ID XXXX) Promotional Only at San Diego County Office Of Education IN-HOUSE VACANCY INTERNAL CANDIDATES ONLY This position is only available to current employees of this school district. Applicat Development, Engagement, Specialist, Education, School Leader, Project Management


  • San Luis Obispo, California, United States Community Action Partnership of San Luis Obispo Full time

    Position Summary:Under the direction of the Coordinated Entry System (CES) Manager, the CES Specialist facilitates the effective and efficient matching of CES resources through CES to all populations in San Luis Obispo County's Continuum of Care (CoC) and ensures the efficiency of the Coordinated Entry System. The CES Specialist plays an essential role in...


  • San Diego, California, United States Family Health Centers of San Diego, Inc. Full time

    Impact Lives, Impact CommunityFamily Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...


  • San Luis Obispo, California, United States Zone 5 Technologies Full time

    Job Posting: Configuration Development Lead (Unmanned Aircraft Systems)Company: Zone 5 TechnologiesLocation: San Luis Obispo, CA (Onsite/Hybrid/Remote)Job Type: Full-TimeOverview: Zone 5 Technologies is a key player in the cutting-edge realm of unmanned aerial systems. We are in need of a skilled Configuration Development Lead who possesses a profound...


  • San Luis Obispo, California, United States Department of State Hospitals Full time

    Job Description and Duties The Health Services Specialist (Safety) will be directed by the Nurse Administrator/Assistant Nurse Administrator or designee/Supervising Registered Nurse in the Central Nursing Services Department at the Department of State Hospitals - Atascadero (ASH). The incumbent will be responsible for the following duties but not limited...


  • San Luis Obispo, California, United States CommonSpirit Health Full time

    **Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • San Luis Obispo, California, United States Staff Today Inc Full time

    Health Advocates Network is currently seeking a Licensed Psychiatric Technician to work at a facility in San Luis Obispo, California . These are registry positions with our company.Pay Rate: $52 / hourJob Details:Area: Medical OT-8HR Class: LPT Shift: 1 Start: 06: 00: 00 End: 14: 30: 00 Responsibilities:Give a basic level of general behavioral and...


  • San Luis Obispo, California, United States Staff Today Inc Full time

    Health Advocates Network is currently seeking a Licensed Psychiatric Technician to work at a facility in San Luis Obispo, California . These are registry positions with our company.Pay Rate: $52 / hourJob Details:Area: Medical OT-8HR Class: LPT Shift: 1 Start: 06: 00: 00 End: 14: 30: 00 Responsibilities:Give a basic level of general behavioral and...


  • San Luis Obispo, California, United States Body Fit Plus Inc Full time

    Body Fit Plus is hiring for correctional facility in San Luis Obispo, California.Job Details: Licensed Clinical Social WorkerLocation : Correctional Facility in San Luis Obispo, CaliforniaPay Rate $68 to $75 Per Hour + Quarterly BonusSchedule : 6 months Full Time Contract Eligible for extensionRequirements: LCSW Licensed Clinical Social WorkerTwelve (12)...


  • San Luis Obispo, California, United States Body Fit Plus Inc Full time

    Body Fit Plus is hiring for correctional facility in San Luis Obispo, California.Job Details: Licensed Clinical Social WorkerLocation : Correctional Facility in San Luis Obispo, CaliforniaPay Rate $68 to $75 Per Hour + Quarterly BonusSchedule : 6 months Full Time Contract Eligible for extensionRequirements: LCSW Licensed Clinical Social WorkerTwelve (12)...


  • San Luis Obispo, California, United States Body Fit Plus Inc Full time

    Body Fit Plus is hiring for correctional facility in San Luis Obispo, California.Job Details: Licensed Clinical Social WorkerLocation : Correctional Facility in San Luis Obispo, CaliforniaPay Rate $68 to $75 Per Hour + Quarterly BonusSchedule : 6 months Full Time Contract Eligible for extensionRequirements: LCSW Licensed Clinical Social WorkerTwelve (12)...


  • San Luis Obispo, California, United States Body Fit Plus Inc Full time

    Body Fit Plus is hiring for correctional facility in San Luis Obispo, California.Job Details: Licensed Clinical Social WorkerLocation : Correctional Facility in San Luis Obispo, CaliforniaPay Rate $68 to $75 Per Hour + Quarterly BonusSchedule : 6 months Full Time Contract Eligible for extensionRequirements: LCSW Licensed Clinical Social WorkerTwelve (12)...


  • San Luis Obispo, California, United States Cal Poly, San Luis Obispo Full time

    Job Description Senior Director of Development (Center for Innovation & Entrepreneurship) Location San Luis Obispo,CA :Job No: Work Type: Management (MPP) Location: San Luis Obispo Categories: MPP, At-Will, Fundraising & Alumni Relations, Full Time, On-site (work in-person at business location) Job Summary The Senior Director of Development will cultivate...


  • San Luis Obispo, California, United States Cal Poly, San Luis Obispo Full time

    Job Description Senior Director of Development (Center for Innovation & Entrepreneurship) Location San Luis Obispo,CA :Job No: Work Type: Management (MPP) Location: San Luis Obispo Categories: MPP, At-Will, Fundraising & Alumni Relations, Full Time, On-site (work in-person at business location) Job Summary The Senior Director of Development will cultivate...


  • San Luis Obispo, California, United States California Polytechnic State University Full time

    Assistant Professor of Strategic ManagementJob no: 535109Work type: Instructional Faculty – Tenured/Tenure-TrackLocation: San Luis ObispoCategories: Unit 3 - CFA - California Faculty Association, Tenured/Tenure-Track, Full Time, Faculty - Business/Management, On-site (work in-person at business location)The Management, HR and Information Systems Area in...


  • San Luis Obispo, California, United States California Polytechnic State University Full time

    Assistant Professor of Strategic ManagementJob no: 535109Work type: Instructional Faculty – Tenured/Tenure-TrackLocation: San Luis ObispoCategories: Unit 3 - CFA - California Faculty Association, Tenured/Tenure-Track, Full Time, Faculty - Business/Management, On-site (work in-person at business location)The Management, HR and Information Systems Area in...


  • San Luis Obispo, California, United States TCRC Inc Full time

    We have a current opening on our San Luis Obispo or Atascadero Children's/Transition team for a Service Coordinator II Job Title: Service Coordinator II Children's/Transition Bilingual Preferred (English/Spanish)Requisition #: 1762 Job Type: Full time, Bargaining Unit, Non-exempt, HourlyLocation: San Luis Obispo or Atascadero Starting Salary:Service...