Admissions Account Manager

2 weeks ago

Salt Lake, Utah, United States Neumont College of Computer Science Full time
Job DescriptionJob Description

Want to make a legitimate difference in the lives of others while also working for a manager who values work/life balance? Then Neumont College of Computer Science is the place for you We are "Improving Lives through Education" by creating tomorrow's computer scientists We are tirelessly passionate about education, innovative and inclusive. Employees at Neumont love their jobs while also enjoying generous paid time off to include 17 paid holidays (including Christmas through New Year's), generous H.S.A. employer to name a few. Located in the heart of downtown SLC, Neumont is looking for vivacious and dynamic employees to join our small family team and start making a difference

The Admissions Account Manager is responsible for identifying, recruiting, admitting, and enrolling academically qualified, college-bound students at our small institution providing bachelor's degrees focused on technology. Admissions Account Managers assist students and their parents in understanding the admissions process for enrollment at Neumont College. They perform their tasks and responsibilities in a results-oriented, data-driven environment. The ideal candidate is a skilled communicator who is fast-paced, outgoing, extremely organized and goal oriented.

RESPONSIBILITIES, INCLUDING BUT NOT LIMITED TO:

  • Establish and maintain an informational, active communication system with traditional high school and/or college students, parents and counselors, or non-traditional degree-seeking adults.
  • Demonstrate understanding and sensitivity to the needs of all students.
  • Manage a prospect funnel and by mail, email and phone contact with students and parents.
  • Counsel prospective students concerning visitation opportunities, admission requirements, enrollment procedures, and housing options, if applicable.
  • Read, interpret, and evaluate students' academic credentials.
  • Create and maintain admission files.
  • Participate in the development and implementation of enrollment strategies.
  • Schedule appointments and process applications for enrollment.
  • Support visitation programs by touring and hosting visiting families.
  • Participate in mailings of key enrollment documents, such as acceptance packets, enrollment packets, etc.
  • Participate in and assist with student events such as FReX, Orientation, etc.

QUALIFICATIONS AND POSITION REQUIREMENTS:

Education and Experience

  • High School Diploma required, Bachelor's Degree a preferred.
  • 3-5 years of Admissions or similar sales experience.
  • Experience using CampusVue or other educational database to document and prioritize all work, and generate reports.
  • Experience with Microsoft Office applications (Excel, Word and Outlook) required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Excellent interpersonal skills and verbal communication skills.
  • Strong telephone etiquette and presence, including the ability to establish personal rapport, generate trust and confidence quickly over the phone.
  • Professional writing skills including correct use of grammar and punctuation.
  • Strong organizational and listening skills.
  • Ability to prioritize tasks and responsibilities.
  • Capacity to learn and provide in-depth information and advice about the college and its programs.
  • Ability to use a script directed conversation, in which information is exchanged in a natural and efficient manner.
  • Ability to work in and contribute to a positive work environment.
  • Ability to work with diverse college groups and populations.
  • Ability to demonstrate discretion and maintain confidentiality.
  • Willingness (within professional standards) to provide service to students at hours that are convenient to students and to their families.

SCHEDULE:

  • 40+ hours a week, beginning @ 11am
  • Occasional evenings and weekends, with advance notice

REPORTS TO: Director, Admissions Operations

SUPERVISES: None

PHYSICAL EXPECTATIONS:

  • Rare travel, including via air for periods up to 5 days
  • Lift and carry up to 30 pounds
  • Sitting for extended periods
  • Standing for extended periods

Neumont College of Computer Science is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Neumont's Annual Security & Fire Safety Report is available online at under the Student Life section. This report is required by federal law to comply with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and contains policy statements and crime statistics for the school. The policy statements address the school's policies, procedures and programs concerning safety and security. You may also request a paper copy from the Vice President, Student Affairs.

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