temporary - care manager

2 weeks ago

Ithaca, New York, United States Ithaca College Full time


Provide case management and intervention for students identified as at risk due to concerns about the student's general well-being or specific behaviors that may be disruptive, threatening, or otherwise harmful to the student or campus community.

Serve as a member of the ICare Team and collaborate with the ICare Team to identify students in need of case management, intervention and follow-up.

Assist with the development and implementation of outreach programs regarding the ICareTeam to the College community, and establish and maintain collaborative and consultative working relationships within the College.

Assist with data collection, analysis and reporting. This position reports to theProgram Director in the Office of ICare and Student Support. This position periodically provides supervision for a graduate intern if there is one working in the office.

Job Responsibilities:

  • Serve as a primary contact for College community members who have concerns about student behavior, both in and outside of the classroom.
  • Conduct initial screenings and assessments to determine student's needs and formulate and recommend case action plans.
  • Maintain relationshipsas neededwith identified students consistent withcare action plans.
  • Respond to urgent concerns about identified students during business hours.
  • Provide timely updates to the ICareTeam and other members of the campus community regarding specific cases.
  • Initiate parental/emergency contact as allowed through Family Educational Rights and PrivacyACT(FERPA).
  • Assist in maintaining and managing student information and records to include the timely processing and assigning of reports and maintaining online files related to student follow-up
  • Provide support to students seeking to return to college fromSOCrelated circumstances.
  • Serve as an ICare team member and lead team meetings and activitiesas needed.prepare agendas, exercises, and minutes. CoordinateICare teamcommunications.
  • Assist with coordinating training for theICareTeam.
  • Develop and demonstrate a multicultural awareness andContribute to cultivating an inclusive, diverse and respectful College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity,equity, inclusion, and belonging.
  • Assist in developing and implementing comprehensive training and outreach programs for the campus community, and serve as a resource providing workshops, presentations, and consultations.
  • Develop and maintain cooperative and collaborative relationships with representatives of academic departments, student services, and students regardingstudent wellnesspolicies and procedures.
  • Maintain membership in professional organizations and continue professional development to remain current with national practices and standards.

Qualifications:


Master's degree in Social Work, Counseling or related field and a minimum of three years of experience working in a college or counseling setting preferred ; direct experience in case management; strong interpersonal and communication skills and the ability to effectively work and interact respectfully within a diverse and inclusive environment are required.

Experience working with a diverse student population with mental illness, substance abuse, or other disabilities; experience working on aBITTeam or similar entity; and experience working with conduct management computer systems are preferred.


Ithaca College:


At Ithaca College, a comprehensive residential campus community of 6,500 students, we strive to be at the forefront of the higher education landscape.

We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history.

Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center.

Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger's as one of the top 10 places to live in the United States.

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at or
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Visa sponsorship is not provided for this position.

Hiring Rate:


We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community.

Beyond benefits, you'll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.

For an overview of our benefit offerings, please visit
This is a temporary 10 month position from August 2024 to May 2025.

About Us


At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape.

We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history.

We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable.

They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center.

Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger's as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at

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