Production Technician, Event Operations

7 days ago

Baltimore, Maryland, United States Loyola University Maryland - Baltimore, MD Full time
Job Description
Production Technician Daktronics Focus

EVENT SERVICES
Loyola University Maryland is currently seeking an individual to join our Events Staff.

The candidate will work in conjunction with our team in support of campus-sponsored and off-campus events and conferences held at Loyola.

Reporting to the Assistant Director of Event Services and Auxiliary Management.

This position requires great flexibility.

The assigned hours are M- F 1:30 pm – 10:00 pm with additional assigned hours scheduled weekly based on events with weekend, holiday, and weekday adjustments as part of the normal weekly operating procedures.


This position may be assigned to perform these job responsibilities at any of the University campus locations or at off- site locations without prior notice.

Attendance at any event utilizing Daktronics equipment is preferred.


Reporting to the Assistant Manger, Evening Event Operations, this position provides production and logistical services to four primary University service operations: academic classes, events, conferences, and campus physical asset relocation.

The incumbent will prepare facilities for all scheduled academic classes, University events, i.e.

this support may include, but is not limited to, the setup and operation of furniture, tarps, tables, chairs lecterns, stages, audio, video, stage sections, lighting equipment, and other technical equipment.

The position may also be asked to direct student staff, on-call staff, and third party contractors. The incumbent will oversee University support staff and third party vendors during events.


INTERCOLLEGIATE ATHLETICS – SCOREBOARD OPERATIONS – Responsible for all computer related audio equipment and network devices for all NCAA Division 1 Athletic contests and associated Athletic department events requiring timing and scoring.

Job duties include but not limited to system design, software integration, hardware diagnosis and service/repairs of all equipment related to both live events and day to day operations.

Perform annual testing off all timing and scoring equipment and all devices associated with the proper operation of the system.

Perform software / firmware upgrades to various digital devices used for athletic productions. Consultation and purchasing of future equipment. Analysis of performance for current equipment. Provide protection for the network and test security measures to insure the system is safe from external access. Work with other departments to provide digital audio / video editing and processing support. Develop and implement backup and recovery plan for sensitive files essential to the systems performance.

In addition, the position requires technical support for the athletic departments streaming services as well as network television and local news stations.

Insure that all signals are routed to proper locations with highest quality for media playback.

Oversee all Daktronics electronic scoring systems for all other facilities in the athletic departments that have scoring systems in place.

Maintain current inventories of spare parts and insure deliveries and shipments of repairable parts are accounted for throughout the repair process.


Computer Audio / Video Software operations including editing audio clips designed for scoreboard content, assisting score board coordinator with video productions for team videos, video board content, end of season documentaries etc.


  • Edit Digital Audio / video via software based applications including Adobe Premier, Sound Forge, Vegas Video, Pro Tools, Adobe suite and other high end production software bundles.
  • Software based Digital Video Recording Systems trouble shooting and repair.
  • Daktronics V-Link operations, signal routing and diagnosis.
  • Daktronics V-Play operations, trouble shooting and tech service.
  • Click Effects operations, signal routing and diagnosis.


Provides technical production support for all University sponsored events; assists with selection of appropriate technology to support specific events including the installation and operation of projectors, video recorders, audio recorders, multi-media presentation equipment, microphones and audio and lighting reinforcement devices.

Incumbent must have ability to troubleshoot, service and operate technical equipment both within the University inventory and equipment rented from third party vendors.


Provide execution of room lay-outs that are functional and in compliance with fire/safety regulations; coordination of support services from other University departments and outside contractors; provision of multi-media support such as sound reinforcement, light plots, large screen video projection, IMAG, and streaming; on-site leadership of activity during set up, event, and breakdown; and enforcement of University policies as appropriate.


Complete in a timely fashion all work orders for transferring University assets; including office furniture, lab equipment, fine arts equipment, computers, boxed material, and other equipment as assigned.

Warehouses furniture during transition periods.


Work with organizations that represent neighborhoods surrounding Loyola and provide them with surplus furniture and supplies for which the University no longer needs.

Provide City or County agencies (e.g. fire houses, code blue shelters, PAL centers and the public school system) with surplus furniture.

Ensures the pick-up and return of event production fixtures, furnishings and equipment for events as directed.

Operate sound and lighting systems, as well as AV when requested by group.

During the execution of the event, provide trouble shooting and make decisions as to what may be done in the event of an equipment failure.

Work with event sponsor to keep that person aware of any difficulties encountered and propose solutions to remedy the situation in order to achieve a successful event.

Train student staff, and on-call staff in the proper installation and operation of audio-visual equipment.
Participate in the evaluation of student staff.


Serves as point of contact for vendors and and other campus departments such as Maintenance and Environmental Services, Food Service, and Campus Police.

Oversee the activities of third party contractors, ensuring proper enforcement of University policies and contractual requirements.


Perform general maintenance and repair of Events' production inventory and university equipment weekly or when required based on usage or supervisor request.

Work in conjunction with Environmental Health and Safety to ensure that hazardous waste removal policies are followed.

For more information and to apply, please visit:

Three to five years experience in a high level Event Production capacity or equivalent experience.
Knowledge of software relevant to events and conference management, i.e. spreadsheets, scheduling, and financial management.
Possess strong interpersonal skills. This position interfaces with all elements of the campus community as well as outside guests, students, and faculty. Tact and diplomacy are required when dealing with event/conference sponsors, academic and administrative departments, and third party contractors.
Computer experience in Windows, Microsoft, and various utility and communication programs.
Excellent written and oral communication ability, efficient work habits, strong organizational skills and a superior attention to detail.

Ability to work independently and exercise sound judgment when confronted with changing circumstances, problems, and emergencies typical of event/conference operations while also working as a member of a team.

Analytical ability, ingenuity, and judgment to lead discussion making, analysis of operational problems, and to apply corrective action.
Ability to maintain poise, tact, courtesy while under pressure.

Ability to troubleshoot, service and operate technical equipment both within the University inventory and equipment rented from third party vendors.

Flexibility to work weekends, evenings and holidays as required.
Must be able to successfully complete driver's clearance process.

Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity.


Work may involve the performance of heavier physical tasks such as walking over rough or uneven surfaces, bending, stooping, working in confined space, and lifting or carrying moderately heavy pounds) items and occasionally lift and carry heavy (I00 pounds or over) items.

The work environment may involve exposure to various elements such as chemicals, dust, fumes, cold, heat, noise, vibrations, or dampness, where work exposes the employee to potentially non-disabling injuries.

Duties may require that work be performed in adverse weather conditions. Work may require exposure to dangerous equipment and machinery.

Work may require the use of protective clothing or gear such as earplugs, hard hats, mask, gloves, insulated clothing, boots, coats, etc.

May require driving from one facility to another for meetings, events and other purposes without advanced notice. This position is considered part of the Emergency Operations team and position is categorized as essential personnel.

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