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Manager/Core System Operations

3 months ago

Brockton, Massachusetts, United States ThisWay Full time
Job DescriptionJob Description

Our partner is seeking a Manager/Core System Operations to oversee core banking systems and related operations. This role involves managing system administration, automation, team leadership, and ensuring adherence to organizational values and objectives.

Responsibilities:

  • Supervise and provide technical leadership for the core systems and software support team.
  • Monitor cases, prioritize tasks, and assign requests to team members, ensuring adherence to departmental standards and complete documentation.
  • Collaborate with the Project Management Office to ensure project objectives related to system implementation are achieved.
  • Maintain knowledge of all applications and systems, acting as the primary technical contact with system vendors.
  • Oversee installation, maintenance, and evaluation of new software releases, including performance testing and tuning.
  • Provide leadership in core system scheduling, administration, and software support management in collaboration with the AVP/Core Operations & Development.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

  • High school diploma or equivalent.
  • 5 years of IT experience.
  • 3 years of experience managing IT projects or systems.
  • 2 years of experience managing a Jack Henry Symitar system.
  • Proven ability to manage and prioritize multiple complex projects simultaneously.
  • Advanced logic and problem-solving skills.
  • Professional interpersonal skills for leading, motivating, and communicating with team members.
  • Extensive knowledge of computer, network, and security systems.
  • Preferred: Bachelor's degree in a Computer Science-related field, additional years of IT management experience, experience in a financial institution IT environment, programming experience.

Benefits

  • Medical, dental, and vision plans.
  • Four weeks of PTO for all full-time team members.
  • Federal Bank Holidays off.
  • Flexible work options depending on position.
  • Generous 401k match.
  • Numerous employee engagement activities.
  • Community Resource Groups.
  • Time off for volunteering, caregiving, and family events.

Our partner is an equal opportunity employer (M/F/D/V), recruiting, employing, training, compensating, and promoting without regard to various factors protected by applicable laws.