Product Support Representative

2 weeks ago

Morristown, Tennessee, United States WMH Full time
Exciting Opportunity Alert: Become a Product Support Representative at Wheeler Material Handling
Why Choose Wheeler Material Handling?

"Step into a thrilling career with a team that values your growth, offers incredible benefits, and promises a future brimming with potential"

Embark on an exhilarating journey with us at WMH (Wheeler Material Handling) ) Celebrating over 35 years of excellence, we stand tall as one of the Southeast's most dynamic material handling leaders. With a dedicated team of over 250 associates across 11 branches in NC, SC, TN, VA, GA, and AL, we're not just offering a job; we're inviting you to be an integral part of our vibrant team where your success and growth are at the heart of our mission.


Your Role as a Product Support Representative:

Dive into a role that's more than just sales – it's about sparking business growth and nurturing relationships. As a Product Support Representative, you're the hero behind our business-to-business sales, focusing on contract maintenance programs and catalog parts. You'll spend 80% of your time captivating new clients, 10% reinvigorating existing relationships, and 10% ensuring our cherished customers always feel valued and prioritized.

Key ResponsibilitiesYour Daily Adventures Include:
  • Charting new territories and strengthening key accounts.
  • Leading the charge with cold calls, face-to-face meetings, and persuasive presentations.
  • Crafting innovative sales strategies and forecasts, and dazzling with product demos.
  • Developing a master plan for territory management, centered around customer satisfaction and loyalty.
  • Creating a comprehensive customer database, tracking everything in our state-of-the-art CRM.
  • Collaborating with manufacturers and our internal teams to ensure seamless order fulfillment.
  • Planning your impactful weeks with tools like to maximize efficiency.

Your Ambitious Goals:
  • Embark on fifteen face-to-face and five phone cold calls daily.
  • Craft and deliver a compelling "Elevator Speech."
  • Regularly update the team with your weekly plans.
  • Transform service reports into sales opportunities, aiming for ten new OMs monthly.
  • Develop and maintain a portfolio of five glowing referral letters.
  • Open new doors with eight credit applications each month.
  • Achieve your monthly sales targets in cataloged material handling.
Skills, Knowledge and ExpertiseWe're Excited to Meet Someone With:
  • A bachelor's degree in a related field or a track record of successful sales.
  • A valid driver's license and the skill to safely operate lift trucks.
  • Exceptional customer service skills, fueled by persistence and a flair for building relationships.
  • A dynamic, detail-focused, and proactive approach.
  • Superb communication skills, both verbal and written.

Where You'll Thrive:
  • Based in our Charlotte branch, you'll become Wheeler's ambassador in the surrounding areas.
BenefitsPerks & Benefits That Await You:
  • Comprehensive health insurance, well-deserved holidays, and generous personal time off.
  • A robust $800 monthly auto/phone allowance to support your journeys.
  • An attractive commission and bonus plan, plus a competitive start-up salary.
  • In-depth training and support to set you up for success.
  • A secure retirement plan and profit sharing to build your future.
Compensation Package:
  • Attractive and Competitive
Starting Strong:
  • Jumpstart your career with us, with a competitive salary on average starting around $40,000+/year plus commissions, ensuring you feel valued from day one.
More Than Just Pay:
  • Our compensation goes beyond just salary. It's about recognizing and rewarding your hard work and dedication.

Commitment to Growth:
  • We believe in rewarding excellence and commitment, with opportunities for pay increases as you grow and excel in your role. Join us and be a part of a team where your efforts are not just appreciated but tangibly rewarded

Our Commitment to You:
At Wheeler Material Handling, we embrace diversity and inclusivity, making decisions based on qualifications, merit, and business needs. Here, every voice is valued, and every role impacts our collective success.


Ready to Launch Your Career Sky-High? Apply Now and Join the Wheeler Material Handling Adventure WMH (Wheeler Material Handling), headquartered in Charlotte, NC, is at the forefront of the Material Handling industry, embodying the tagline "Driving Industry Forward." Our commitment to innovation, cutting-edge technology, and optimizing material handling processes sets us apart in the field.

At WMH, we invite you to join our team and be a part of the journey to reshape the Material Handling landscape. We offer a work environment that thrives on professionalism, collaboration, and a shared passion for excellence. Here, your growth and development are paramount, as we empower our employees to excel in their roles. You'll find recognition and rewards for your contributions, all within a supportive and dynamic workplace.

So, why should you consider working for us? Because WMH isn't just a company; it's a place where you can make a significant impact and shape the future of the Material Handling industry. If you're looking for a challenging yet rewarding career where your talents are valued, WMH is the ideal destination. Join us in "Driving Industry Forward" and be a part of the exciting transformation we bring to the Material Handling world. Take the next step in your career and discover the opportunities waiting for you at Wheeler Material Handling.

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