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Coordinator, Radiology Workflow
4 months ago
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.
We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Job DescriptionEssential Functions and Job Responsibilities:
- Creates an environment that promotes customer service excellence.
- Utilizing following departmental guidelines, ensures scheduling of patients providing smooth daily operations and books appropriate follow up appointments.
- Oversees the Contact Center scheduled appointments for accurateness.
- Serves as a liaison between staff, physicians, healthcare workers, customers and Ultrasound Manager.
- Generates a monthly schedule with Ultrasound Manager to assure appropriate coverage.
- Distributes schedule to staff/ASC on a monthly basis.
- Coordinates testing dates, obtains/tracts results.
- Obtains prior authorizations/faxes medical records for outside referrals.
- Secures prior authorization for all tests that tests that require such, as far in advance as possible.
- Provide overall direction for physicians and sonographers during sessions, informs patients of any delays.
- Instruct patients regarding procedures to ensure cooperation and optimum results.
- Ensures test orders have been entered and signed by MD's prior to the date of service.
- Answers phone/phone notes in a timely, proficient manner.
- Using EMR ensures messages are taken and properly distributed.
- Orders necessary supplies for sites
Required Qualifications:
- Knowledge of insurance companies
- High school diploma
- Strong communication and computer skills
- Experience with EHR and Windows preferred
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection.
VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.
Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email.
Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview.
Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at