Leasing Specialist

1 week ago

Houston, Texas, United States Evergreen Residential Holdings, LLC Full time

We are Evergreen Residential, a high growth early-stage institutional investment platform in the single-family residential ('SFR') sector. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.

If you are self-motivated and mission driven with a 'can do' mindset and see solutions where others may see problems, come and grow with us

We are looking for individuals who are experienced in leasing residential properties, are passionate about customer service, and who thrive in a fast-paced environment to join our team. Your primary objective is to be the champion for each of our homes in marketing from when they become ready to list through move-in.

This is a remote position based in Houston, Tx and will also cover San Antonio, Tx.

The Role: Responsibilities include, but are not limited to, the following:

  • Champion each of our homes in Marketing by "owning" the condition of the homes from the end of construction/Renovation until a resident has moved into the home - this is done via inspections and visits to the home and conducting sparkle cleans onsite
  • Manage prospects through follow up (texts/phone calls/emails) daily
  • Maintain prospect dashboard on online system ensuring impeccable accuracy and oversight
  • Comply with all local, state, and federal laws as well as company policies with regards to the leasing process
  • Communicate with prospects before and after self-tours and facilitate online portal set up and onboarding
  • Meet weekly with Portfolio Manager reviewing KPIs
  • Confirm all homes have marketing photos and/or escalate if incomplete and include verification that no access issues exist
  • Ensure all marketed homes are properly published and syndicated to company approved/required 3rd party websites
  • Post homes aged in marketing longer than fourteen days to the MLS
  • Maintain a high level of customer service and exhibit competency in all prospect/resident interactions - over the phone, by email, formal written communications, or in person
  • Other activities as assigned by your manager.
Qualifications and Experience:
  • Minimum of 2 years of sales/marketing experience in the Property Management industry required
  • Must be a Licensed Real Estate Agent in the designated market of this posting (Houston, Tx)
  • Current and valid driver's license
  • Excellent interpersonal, oral and written communication, and people skills
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with prospect and resident management systems is required
  • Ability to operate effectively in a fast-paced work environment
  • Strong organizational and time-management skills, able to consistently meet goals and deadlines without sacrificing quality
  • Proactive, self-directed, and highly motivated
Additional Information. The role will require:
  • Regular typing, talking, hearing, seeing, reaching, and repetitive motion.
  • Routine use of standard office equipment and computers
  • Travel to our properties in your region, and may involve light physical demands such as bending, walking, kneeling, stretching
  • That all duties are performed in a professional and safe manner
  • Standard workdays are Tuesday through Friday 9:00 am to 5:30 pm (30min lunch) and Saturday 10:00 am to 5:00 pm.
About Evergreen Residential

Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City.

The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen.

Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health.

Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.

Equal Opportunities and Other Employment Statements

We are deeply committed to building a workplace and community where inclusion is not only valued, but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

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