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Economic Support Specialist 1
3 months ago
The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations.
Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer.
Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Economic Support Specialist 1 to process SNAP Benefits (Food Stamp) or Family Medicaid (FM) cases for a
Statewide Renewal Team .
These positions will report to the Economic Support Specialist Supervisor and are in various locations throughout Georgia.
Positions are only open to external candidates and promotional opportunities.
SALARY IS NON-NEGOTIABLE F
ORTHIS POSITION.
Applicants must pass the standardize testing for the program assigned to the position to maintain.
Mandatory training varies from eight to ten weeks depending on the assigned program and may be scheduled at any DFCS training sites throughout Georgia.
Although employees may be authorized to telework, upon completion of training, employees may also be subject to report to an office as requested.
JOIN OUR TEAM
PG -E
JOB DESCRIPTION:
Under direct supervision, the selected candidate will work with customers to
process applications
and renewals to determine eligibility for DFCS programs.
Economic Support Specialist 1
Economic Support Specialist - Statewide Renewal Team:
SNAP Benefits (Food Stamp) or Family Medicaid (FM) cases.
High school diploma or GED
AND
(1) one year of related experience which involved customer contact/interaction.
OR
Completion of 90 quarter hours (60 semester hours) at an accredited college or university.
Preferred Skills/Qualifications:
Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:
Four (4) years related experience which involved customer contact/interaction as a regular part of the position
OR
combination of education and/or customer contact/interaction experience for a total four (4) years.
Strong proficiency in the use of Data Based software and/or Microsoft Office Suite software applications typically used in a corporate office environment.
Ability to enter a high volume of data effectively and accurately on a regular basis using standard office technology.Must be able to work independently.
Demonstrates excellent customer service skills including but not limited to the ability to work with people of different ethnic and social backgrounds.
Also including the ability to work with all levels of leadership and management to resolve internal and external concerns.For more detailed information about the Georgia Department Human Services
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DHS-The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered.
DHS will contact educational institutions to verify degree, diploma, licensure, etc.As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail.
All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.This position is subject to close at any time once a satisfactory applicant pool has been identified.
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