Manager in Training

1 week ago


Reading, Pennsylvania, United States The Restaurant Store Full time
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ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Support the management of a ~30, warehouse / retail operation in businesstobusiness sales environment and lead operations in absence of the Branch Manager
  • Maintain a detailed and comprehensive understanding of the location's daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
  • Develop and train 1525 team members to ensure consistent processes and procedures while role modeling our Company values
  • Understand and utilize a deep understanding of DISC profiling to build a cohesive and highperforming team
  • Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
  • Support department managers at the location with daily operations (inventory, merchandising, sales)
  • Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
  • Support Membership and Gold Membership growth year over year within the local market
  • Manage the overall safety and maintenance needs of the building and equipment

EDUCATION and/or EXPERIENCE

  • Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales
  • Associate's degree in a related field, or equivalent combination of education and experience

KNOWLEDGE, SKILLS, & ABILITIES

  • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
  • Strong analytical and problemsolving skills
  • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
  • Demonstrated ability to manage multiple assignments and deadlines in a fastpaced environment
  • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
  • Service leadership approach with a demonstrated desire to exceed expectations


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