Marine/Cruise Lines Field Service Engineer
6 days ago
Job Description
Job Title:
Marine/Cruise Lines Field Service Engineer
Location:
Miami, FL (or Fort Lauderdale Area)
Company Overview:
MEIKO USA, Inc. (MEIKO) is a leading OEM (Original Equipment Manufacturer) of commercial dishwashers and associated equipment specializing in providing customer solutions. With a commitment to quality and innovation, MEIKO supplies and supports a range of dishwashers for various industries. Our dedication to customer satisfaction drives us to provide exceptional service and support to various entities.
The Marine/Cruise Lines Field Service Engineer will focus on major cruise lines like RCCL, NCL, CCL, etc.
For additional company information please go to
Position Summary:
The Marine/Cruise Lines Field Service Engineer can be based anywhere between Ft. Lauderdale and Miami, Florida.
Key Responsibilities:
·
Performs general and advanced repairs on MEIKO commercial dishwashers and ware-washing systems located onboard cruise line ships. Shipboard maintenance could take place during port visits, while underway (sailing with the ship), or in Drydock.
·
Installs MEIKO dishwashers on marine ships when required.
·
Participates and leads personnel during drydock projects.
·
Attends to high profile accounts to address
operational/training
issues.
·
Provides detailed customer assistance efforts by way of ship visits, training, phone calls, e-mails, etc.
·
Promotes company professionalism and customer assuredness.
This key position requires a professional with a strong desire to provide exemplary customer service in an industry that is unique.
The position reports directly to the Sr. Marine/Cruise Line Service Manager in Florida.Requirements:
·
Foodservice Repair Industry, including dishwasher repair experience, is required.
·
Strong mechanical and electrical background, with the ability to troubleshoot systems using schematics, volt meters, and printed materials.
Experience in the Cruise line business is a plus.
Ability to file accurate reports upon
installation/service
completion.
Excellent customer relations skills/follow-up
skills/organizational
skills.
Must be self-motivated and have good time management skills.
Willingness to travel to immediate and surrounding areas on short notice as needed, travel time approximately 50% of job.
Ability to train individuals or groups on operational or maintenance tasks of MEIKO equipment.
Benefits:
- Competitive salary ranging from $65,000 to $75,000 depending on experience.
- Monthly team commissions based on revenue generated by team.
- MEIKO Incentive Plan (6% annual bonus based on company and individual performance).
- Company credit card, company vehicle, laptop, and tools provided.
- 401k with company match, health benefits, and various insurance options.
- Paid vacation, PTO, and up to 13 company holidays per year.
and you will play a pivotal role in delivering exceptional service and satisfaction to our valued cruise line customers in the Southeast region.
Apply now to become part of our dynamic teamCompany Description MEIKO manufactures top of the line, world class ware washing equipment
Visit our website:
Company Description
MEIKO manufactures top of the line, world class ware washing equipment
Visit our website:
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