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IT Field Service Technician

3 months ago

Doral, Florida, United States Diverse Lynx Full time

Job Title:
IT Field Service Technician

Location:
Medley, FL (Onsite)

Duration:
Contract

Job Overview:


The Infrastructure Engineer has an active role within the team and interacts with colleagues to share knowledge, work on issues/projects and is able to prioritize based on business impact, deadlines and risks.


Required Skills:
Desktop Management - Altiris, End-User Tool-Desktop Analytics

Domain Skills- Industrial Manufacturing, Manufacturing Oper-Manlog

Roles & Responsibilities
Work with team members within IT Infrastructure, IT Service Delivery and IT System Delivery
Provide support in Infrastructure incidents/changes/escalations (Topdesk)
Deploy hard- and software (servers, network equipment, cloud instances/services)
Assist in maintaining and optimizing the IT infrastructure environment to ensure business continuity
Have a role in IT infrastructural projects (Life Cycle Management, Integration and Business projects)
Set-up and maintain the IT Documentation & Monitoring
Create SOP, Knowledge articles for known issue-resolution
User onboarding, offboarding
Meeting room set up onsite for events
Work with local vendors

Education
Bachelor's degree, or at least 3 years of relevant working experience as Field Services Engineer

Required Skills, Knowledge & Abilities
You have good communication skills, are independent, flexible and customer oriented.
You have a good command of the English language, both spoken and written.
You are in possession of a driving license.

Other Notes:
No direct reports, key deliverables are to provide hands and feet technical support. No selling, no additional qualification. Observed a very positive team culture.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

We promote and support a diverse workforce across all levels in the company.
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