Patient Service Representative HHVI Willoughby

2 weeks ago


Willoughby, Ohio, United States University Hospitals Full time

Role Overview:

We are looking for a detail-oriented individual to join our team as a Secretary/Receptionist. In this role, you will be responsible for accurate patient registration, scheduling procedures, processing charges, handling collections, and managing procurement tasks. Your main focus will be on providing excellent customer service to ensure all patient needs are catered to. Additionally, you will need to maintain professional relationships with patients, physicians, and colleagues while supporting department operations.

Responsibilities Include:

  • Accurate and efficient patient registration and scheduling
  • Charge processing and collections
  • Ensuring patient needs are met through quality customer service
  • Professional interaction with patients, physicians, and colleagues
  • Supporting departmental operations as required

Additional Duties:

  • Performing assigned tasks
  • Compliance with organizational policies and standards
  • Following guidelines for handling Protected Health Information (PHI)
  • Annual training on PHI, UH Code of Conduct, and organizational policies and procedures

Requirements:

Education:

  • High School Equivalent / GED (Required)

Work Experience:

  • 1+ years related experience as a Secretary/Receptionist (Preferred)
  • Customer service experience in the healthcare field (Required)

Skills and Abilities:

  • Typing skills - 30 wpm (Required)
  • Excellent verbal and written communication skills (Required)
  • Detail-oriented with basic computer knowledge (Required)
  • Proficiency in ICD9 coding and medical terminology (Preferred)

Physical Demands:

  • Standing: Occasionally
  • Walking: Occasionally
  • Sitting: Constantly
  • Lifting: Rarely 20 lbs
  • Carrying: Rarely 20 lbs
  • Pushing: Rarely 20 lbs
  • Pulling: Rarely 20 lbs
  • Climbing: Rarely 20 lbs
  • Balancing: Rarely
  • Stooping: Rarely
  • Kneeling: Rarely
  • Crouching: Rarely
  • Crawling: Rarely
  • Reaching: Rarely
  • Handling: Occasionally
  • Grasping: Occasionally
  • Feeling: Rarely
  • Talking: Constantly
  • Hearing: Constantly
  • Repetitive Motions: Frequently
  • Eye/Hand/Foot Coordination: Frequently

Travel Requirements:

  • 10%


  • Willoughby, Ohio, United States WellStreet Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 36001 Euclid Avenue, Ste. 5, Willoughby, OH 44094.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service...


  • Willoughby, Ohio, United States Signature Health Full time

    Patient Services RepresentativeAre you looking for an organization where you can grow while making a positive impact on people's lives? At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.Our core values...


  • Willoughby, Ohio, United States Charlie Courier Service Full time

    Job Title: Independent Contractor Delivery Driver with Large SUV, Cargo or Sprinter VanCompany: Charlie Courier ServiceDescription: Charlie Courier Service is looking for an independent contractor delivery driver in the Willoughby, Ohio area with their own Large SUV, Cargo Van or Sprinter Van. You don't need a CDL for this position. If you have a valid...

  • Travel Nurse RN

    2 weeks ago


    Willoughby, Ohio, United States TotalMed Staffing Full time

    TotalMed Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Willoughby, Ohio. Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe are seeking a Registered Nurse-Step Down Unit for a...

  • Travel Nurse RN

    4 weeks ago


    Willoughby, Ohio, United States TotalMed Staffing Full time

    TotalMed Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Willoughby, Ohio. Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe are seeking a Registered Nurse-Step Down Unit for a...

  • Travel Nurse RN

    2 weeks ago


    Willoughby, Ohio, United States RNnetwork Full time

    RNnetwork is seeking a travel nurse RN Med Surg for a travel nursing job in Willoughby, Ohio.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelMedical/surgical nurses are the linchpins of hospital care, providing essential support to patients with a...

  • House Cleaner

    1 month ago


    Willoughby, Ohio, United States Housekeeper Full time

    Looking for a reliable housekeeper in Willoughby, Ohio Our busy household is in need of help with general cleaning in the bathroom, kitchen, and other living spaces. Tasks will include mopping, vacuuming, dusting, and organizing. The ideal candidate will pay attention to detail and take pride in their work. The pay is $ hour, and the hours are flexible. If...

  • House Cleaner

    4 weeks ago


    Willoughby, Ohio, United States Housekeeper Full time

    Looking for a reliable housekeeper in Willoughby, Ohio Our busy household is in need of help with general cleaning in the bathroom, kitchen, and other living spaces. Tasks will include mopping, vacuuming, dusting, and organizing. The ideal candidate will pay attention to detail and take pride in their work. The pay is $ hour, and the hours are flexible. If...

  • LPN Ambulatory

    2 weeks ago


    Willoughby, Ohio, United States Cleveland Clinic Full time

    Join Cleveland Clinic's Willoughby Hills Family Health Center and become a part of one of the most respected healthcare organizations globally. This patient-friendly facility offers primary care, express care, and a wide array of specialties, providing patients with the world-class care Cleveland Clinic is known for. Here, you will work alongside passionate...

  • Warehouse Manager

    2 weeks ago


    Willoughby, Ohio, United States Ctmmixers Full time

    Careers | Warehouse Manager - Willoughby, OH **Careers | Warehouse Manager - Willoughby, OH** Or email your resume, cover letter, and references to ** **Position Reports to:** Branch Manager *About our company:* We are dedicated to serving the ready-mix industry with the highest level of quality and service, while supplying the very best products and...


  • Willoughby, Ohio, United States RNnetwork Full time

    RNnetwork is seeking a travel Surgical Technologist for a travel job in Willoughby, Ohio. Job Description & RequirementsSpecialty: Surgical TechnologistDiscipline: Allied Health ProfessionalStart Date: 07/01/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelAs a surgical technologist, you play a vital role in the operating...

  • Travel Nurse

    2 weeks ago


    Willoughby, Ohio, United States Medical Solutions Full time

    Medical Solutions is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Willoughby, OH. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $ / Week $ $ wk (includes wage of ~$16.50-$20.24/hr and per diems if eligible)click for benefits and other job details~$594-$728.47 weekly taxable income~$ in...

  • Travel Nurse RN

    2 weeks ago


    Willoughby, Ohio, United States RNnetwork Full time

    RNnetwork is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Willoughby, Ohio.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/17/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelA stepdown nurse plays a pivotal role in providing intermediate...


  • Willoughby, Ohio, United States Vector Technical Inc Full time

    We are a 31 year Manufacturing and Light Industrial Staffing Firm in Willoughby, Ohio with over 50 partnered Clients in Northeast Ohio looking to add to our high energy Team for the summer. If you would enjoy working alongside Recruiters to help Cand Recruiter, Intern, Assistant, Data Entry, Business Services, Staffing


  • Willoughby, Ohio, United States Educational Service Center of the Western Reserve Full time

    Position Type:Athletics/Activities/Coaching Date Posted:6/3/2024 Location:W-E South High School Date Available:School Year Closing Date:06/07/2024 District:Willoughby-Eastlake City School District - website School Year Softball Assistant CoachLocation: South HighStipend: $2, $3,135.51 *Commensurate with experience. Requirements:1. Current background check...


  • Willoughby, Ohio, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.School Based Speech Pathologist Needed in Willoughby, OH Soliant Health is currently working with an accredited school district located in the Willoughby area. We are looking to bring a licensed and passionate SLP to assist with Speech Therapy for the duration of the current school year. School Year Full...

  • Business Manager

    2 weeks ago


    Willoughby, Ohio, United States DentalWorks Full time

    Job DescriptionOverview: We have an opening for a Business Manager for our Dental Office location in Willoughby, OH. This position oversees office operations including General Dentistry and Specialty, managing office team members, dental and office supplies. The right candidate for this role will enjoy a busy setting and a will be a champion of patient and...

  • Nursing Assistant

    2 weeks ago


    Willoughby, Ohio, United States Ohio Living Breckenridge Village Full time

    We are looking for a compassionate *State Tested Nursing Assistant (STNA)* to join our team at Ohio Living. Bring your best self to work every day. Get to know your team, residents, and patients. Appreciate the joy it brings to your work. Start a fulfilling career in healthcare. Enjoy working with fewer residents and patients compared to other...

  • Travel Nurse RN

    2 weeks ago


    Willoughby, Ohio, United States RNnetwork Full time

    RNnetwork is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Willoughby, Ohio. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Start Date: 07/15/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Embark on an enriching journey as a...

  • Travel Nurse

    2 weeks ago


    Willoughby, Ohio, United States Medical Solutions Full time

    Medical Solutions is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Willoughby, OH. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $ / Week $ $ wk (includes wage of ~$15.75-$20.60/hr and per diems if eligible)click for benefits and other job details~$567-$741.43 weekly taxable income~$ in...